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wstartesvr error 38 Database module failed

 Technote (FAQ)
 
Question
After installing TEC for the first time get error message:
Error::FRWTE0017E 21/7/2008 15:17:37 (17): system problem: `ERROR:
Process T/EC Reception exits with exit code 38: Initialization T/EC
Database module failed'
when trying to start the TEC
 
Answer
If Active Directory is in use on the machine then Tivoli Authentication Package uses the Tivoli remote access account to connect to Active Directory rather than using an anonymous login. To use this
feature, you must set the Tivoli Remote Access account to a valid domain-qualified user ID and password. This can be done with the wsettap -r command.

Also if MSSQL is used, the user id that was used to install this needs to be added as a login user for the Tivoli root user login. (Root_xxx-region)
 
 
 

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Document information
 Product categories:
 Software
 Systems and Asset Management
 Event Management Automation
 IBM Tivoli Enterprise Console
 Operating system(s):
  Windows
 Software version:
  3.9
 Reference #:
  1315523
 IBM Group:
 Software Group
 Modified date:
 2009-08-11

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