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ACP distribution fails with CreateFile Failed, Error: 3

Technote (troubleshooting)


Problem(Abstract)

Distribution of a TEC adapter fails with the error below:

Cause

FRWTS0087E The following errors occurred during distribution:
-> FRWCB0218E Distribute failed for subscriber 'xxxxxxxxxx':
->
CreateFile Failed, Error: 3

The process is unable to create the directories it needs to download the files into.

Resolving the problem

FRWTS0087E The following errors occurred during distribution:
-> FRWCB0218E Distribute failed for subscriber 'xxxxxxxxxx':
->
CreateFile Failed, Error: 3

The process is unable to create the directories it needs to download the files into.

Once it has been checked that all file permission's are correct then check if a sh.exe or sh file exists in the %PATH% before the Tivoli sh.exe.

If it does then the install process will try and use it instead of the correct sh.exe.

Rename the sh.exe or sh higher in the %PATH% and then re-run the distribution.

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Document information

Product categories:

Software

Systems and Asset Management

Event Management Automation

IBM Tivoli Enterprise Console


Operating system(s):

All Windows Platforms


Software version:

3.8, 3.9


Reference #:

1211926


IBM Group:

Software Group


Modified date:

2009-09-07

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