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Changes in Cloudscape Availability and Support

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Abstract
IBM will continue to participate in the Apache Derby community and make contributions to the project but will no longer produce IBM Cloudscape and is phasing out support for releases 10.0 and 10.1. This document answers questions about this change.
 
Content
Question: I heard about the “Software withdrawal and support discontinuance” announcement for Cloudscape. Is that true?
    1. Yes, the withdrawal announcement means that IBM will stop marketing and directly selling support for Cloudscape V10.0 and 10.1 after June 13, 2007. Cloudscape V10.0 and 10.1 will not be supported as non-bundled software by IBM after September 30, 2008.

The table below summarizes the important dates for these products’ lifecycles:


Cloudscape Version

GA Date

Withdrawal Announcement
Date

End of Marketing Date

End of Support Date

10.0

Aug 2004

Mar 13, 2007

Jun 13, 2007

Sept 30, 2008

10.1

Aug 2005

Mar 13, 2007

Jun 13, 2007

Sept 30, 2008

Question: Cloudscape / Derby came bundled with my IBM software (e.g. WebSphere, Portal Server, etc.) and is listed as a supported database. How can I obtain support for Cloudscape / Derby issues that occur when using these products?
    This announcement does NOT apply to support for Cloudscape / Derby that is distributed as part of another IBM software product and is listed as a supported database for that product. Just as before, support for Cloudscape / Derby bundled with an IBM software platform is provided via the support license for the bundling software. To obtain support call IBM and provide your support license identifier for the product that distributed Cloudscape / Derby.
Question: Why is IBM withdrawing maintenance support for Cloudscape?
    IBM contributed the source code for Cloudscape to the Apache Software Foundation in August 2004 who then started the open-source Apache Derby project (http://db.apache.org/derby/). Since then, Derby -- with support from community members such as IBM, Sun, and others -- has flourished and seen widespread adoption. Derby is extremely easy to use and embed, and the Derby community at Apache is very responsive to users' issues. Furthermore, Cloudscape users have very seldom needed to contact IBM through the official support channel. For these reasons, IBM has decided to stop offering maintenance support for Cloudscape.

Question: Is this the end of IBM involvement with Apache Derby?
    On the contrary, IBM continues to participate in the Apache Derby community and make contributions to the project.

Question: How can I get support for Apache Derby?

SCOPE


The following products and operating systems are effected:

Product Name
Product Version(s)
Hardware Vendor
Operating System
IBM Cloudscape
10.0 and 10.1
All
All
 
Related information
Withdrawal Announcement 907-040
Apache Derby Mail Lists
 
 
 

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Document information
 Product categories:
 Software
 Data Management
 Data Servers (Database Management Systems)
 Cloudscape
 All (General)
 Operating system(s):
  AIX, Linux, Mac OS, OS/400, Solaris, Windows, z/OS, zSeries
 Software version:
  10
 Software edition:
  All Editions
 Reference #:
  1256502
 IBM Group:
 Software Group
 Modified date:
 2009-01-05

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