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Featured documents for Lotus SmartSuite
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| | | | Question | Featured Documents lists the most frequently requested support content, as well as those documents identified by IBM as valuable in helping answer your questions related to Lotus SmartSuite®. The list will be updated periodically to reflect new trends and issues.
This list reflects a small portion of our knowledge base. If your problem or question is not featured here, perform a keyword search on the SmartSuite support page to find any relevant documents. If you need more help, you can review the SmartSuite discussion forum, or review the IBM Software Support Handbook for additional support options. | | | | | Answer | List of featured documents for Lotus SmartSuite:
SmartSuite
- Information about SmartSuite and Organizer working on the new Microsoft Windows Vista operating system (1253536)
Will Lotus SmartSuite or Lotus Organizer work on the Microsoft Windows Vista operating system?
Software version: All versions
- SmartSuite applications not functioning properly on Windows XP Service Pack 2 (1192174)
There are customer-reported issues with Lotus SmartSuite applications running on Windows XP Service Pack 2 that may cause some programs to stop working properly.
Software version: 9.7, 9.8
- Fix list for SmartSuite for Windows 9.8 and fix packs (1180536)
Product Development announces the availability of fix pack 4 (release 9.8.4) for Lotus SmartSuite 9.8. This document contains a list of the latest customer-reported fixes for 9.8.4 and for fix pack releases 9.8.1, 9.8.2, and 9.8.3.
Software version: 9.8.4, 9.8.3, 9.8.2, 9.8.1, 9.8
- How to perform a clean installation of SmartSuite or Organizer (1096343)
What are the steps to completely uninstall and reinstall Lotus SmartSuite or Organizer?
Software version: All versions
- What versions of SmartSuite are compatible with and tested on Microsoft Windows including Windows XP (1140598)
This document contains a table of all SmartSuite versions released by Product Development for the Windows operating system.
Software version: 9.8, 9.7, 9.6, 9.5, 9.1, 9.0
- Daylight Saving Time (DST) information for SmartSuite and Organizer (1255736)
The United States and parts of Canada are extending the period of Daylight Saving Time (DST) beginning in 2007.
Software version: All editions
- Scroll wheel wireless mouse not working in worksheet (1153806)
You use a mouse with a scroll wheel and find that the scroll function works in all SmartSuite applications except Lotus 1-2-3.
Software version: 9.8.1, 9.8, 9.7, 9.6, 9.5, 9.1, 9.0
- Several errors may occur when opening 1-2-3 files because of file corruption (1085746)
When opening an existing file in 1-2-3, you may receive one or more errors.
Software version: All versions
- Installing certain fonts cause Classic Menu to default to that font (1089474)
When the Celebrity TrueType font is installed, the Classic Menu defaults to that font.
Software version: 9.8, 9.7, 9.6, 9.5, 9.1, 9.0
Approach
- Specifying the read-only attribute for Approach files (1168825)
What are the ways in which Approach files can be configured to be read-only?
Software versions: 9.8, 9.7
Organizer
- Troubleshooting issues with damaged Organizer files (1085234)
Is it possible to salvage a possibly corrupt Organizer file?
Software version: All versions
- Organizer crashes after using several rapid succession commands (1162921)
If you stack 40 - 60 rapid-succession commands which involve using the mouse or keyboard to very rapidly flip through pages of the Calendar section or date picker, you cannot create any new Calendar entries.
Software version: All versions
- Converting Organizer files after an upgrade (1170681)
How do you convert older Lotus Organizer files after an upgrade to a later release?
Software version: All versions
- Steps for compacting Organizer files (1095030)
What are the steps for compacting an Organizer file?
Software version: All versions
- Organizer only synchronizes with Palm handheld units using HotSync 4.1 (1204832)
Lotus Organizer will not synchronize to a Palm Tungsten T5, a Palm Tungsten E3, a Palm TX, or the Treo 650, using EasySync for Organizer.
Software version: 9.7, 9.8, 9.8.1, 9.8.2
- Print and report layout items are not available in Organizer (1091828)
You try to print a document in Lotus Organizer but no items are available in the Layout and Paper list boxes.
Software version: 6.1, 6.0, 5.0, 4.1, 4.0
- Some holidays in Organizer do not continue past year 2006 (1206165)
You import the U.S. holidays and notice that, in 2006, some of the U.S. national holidays are missing, such as Labor Day.
Software version: 6.1, 6.0, 5.0.4
Word Pro
- SmartMaster template does not display any year after 2005 (1192130)
In Lotus Word Pro, the SmartMaster template, monthcal.mwp, does not display any year past 2005.
Software version: 9.8, 9.7, 9.6
- Updated monthcal.mwp SmartMaster templates (4008680)
This document contains a link to a .zip file with updated monthcal.mwp SmartMaster templates for Lotus Word Pro.
Software version: 9.8, 9.7, 9.6
- Cannot save new documents to My Documents folder (1108551)
You cannot save new Lotus Word Pro documents to the My Documents folder.
Software version: All versions
Recent change history - 14 January 2008: Added Daylight Saving document, #1255736.
- 07 November 2007: Reviewed data, still current.
- 11 July 2007: Added 1192174 and 1162921.
- 06 June 2007: Removed DST technote.
- 10 April 2007: No changes necessary.
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| Product categories: |
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| | Software | |
| | Applications - Desktop & Enterprise | |
| | Productivity & Office Suites | |
| | Lotus SmartSuite | |
| | Lotus SmartSuite for Windows | |
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| Operating system(s): |
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Windows
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| Software version: |
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9.0, 9.1, 9.5, 9.6, 9.7, 9.8
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| Reference #: |
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1195692
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| IBM Group: |
| | Software Group |
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| Modified date: |
| | 2009-09-14 |
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