Error restarting Domino server on IBM i: "Server exiting: could not open ID file"
Technote (troubleshooting)
Problem
A Lotus® Domino® server running on IBM® i (i5/OS®) will not restart after a hard shut down. The server console displays this error: Server exiting: Could not open ID file
Symptom
Cause
The server.id file size was 0 bytes.
Environment
Domino 7.0.2, OS400 V5R4
Diagnosing the problem
Follow these steps:
On the green screen, run the command WRKDOMSVR and select option 13. Locate the parameter ServerKeyFileName=server.id to verify the correct server.id file.
Issue the command WRKDOMSVR option 12, then do a Shift <F5>. In the position to field, type the server.id (or whatever the appropriate server.id file is from the notes.ini in Step 1).
Select Option 8 on the appropriate server.id file to Display Attributes. Check for QNOTES ownership and CCSID = 37 (see example below):
Owner . . . . . . . . . . . . . . . . : QNOTES
System object is on . . . . . . . . . : Local
Auxiliary storage pool . . . . . . . . : 1
Object overflowed . . . . . . . . . : No Coded character set ID . . . . . . . . : 37
4. While still in Display Attributes, page down once to check for size of object data (see example below):
Size of object data in bytes . . . . . : 0
Allocated size of object . . . . . . . : 4096
The server.id file was 0 bytes which is the cause of this problem.
Resolving the problem
To resolve this problem:
Locate the appropriate server.id file from backup and restore it to the data directory.
Verify that the size of server.id is not 0 bytes.
Verify QNOTES ownership and CCSID = 37.
If QNOTES does not own the server.id file enter the following command on the green screen:
CHGOWN OBJ('<path to server.id file>') NEWOWN(QNOTES)
If CCSID is not 37, on the green screen enter the following command to go into QSHELL:
qsh
then Enter
Issue the following command:
setccsid 37 <path to server.id file>
then Enter.
Exit QSHELL by pressing F3.
Restart the Domino server.
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