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Software > Lotus >
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Domino 8 installation on Linux fails without error
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| | | | Problem | | A new installation of Lotus® Domino® 8 server on RedHat Enterprise Linux® (RHEL) fails. When you attempt to run the installation, the system returns to the command prompt without generating any errors. | | | | | Symptom | | The installer prompts for installation in console mode, then fails immediately after that response. The installer program never launches the setup.jar file, so the /tmp/nuish.err file is zero bytes and the /tmp/DominoInstall.log file is not created. | | | | | Cause | | The Domino 8 installer is Java-based and uses its own JVM to run. Thus, the installer's first step is to extract its Java binaries to /tmp so that it can launch the setup application. In this particular case, the mount options on the /tmp file system had an option enabled (noexec) that does not allow execution of binaries. | | | | | Diagnosing the problem | The standard install log files such as nuish.err and DominoInstall.og are not useful in this scenario. You can use the following command to generate an output log file for troubleshooting:
> ./install -is:log /tmp/mylog.txt
The mylog.txt file contained the following error message for this case:
"file name: ibm_linux_142sr8.bin
ERROR: Invalid bundled JVM. Missing 'jvm' file."
From this error, you can narrow the investigation to the temporary Java that the installer extracts to /tmp. The administrator confirmed that there was ample free space in /tmp and that the Java extract was complete. You can confirm free space with this command:
The administrator also confirmed that the permission on the /tmp directory was correctly set to 1777. To check permission, use the following command:
The root cause was identified after checking the mount options for the /tmp file system. The administrator discovered that the noexec and nosuid options were enabled. The options were set as part of the hardening procedure for the operating system. You can use the following command to check the mount options:
> mount
(Note that this command lists all the file systems that are configured in the /etc/fstab system configuration file. Thus, you need to locate the /tmp file system entry and verify the option in the fourth field.)
noexec is defined as = Do not allow execution of any binaries on the mounted file system. This option might be useful for a server that has file systems containing binaries for architectures other than its own. | | | | | Resolving the problem | | To resolve the problem, edit the /etc/fstab file and remove the noexec and nosuid options for /tmp. You should reboot the operating system to allow the /tmp filesystem to be remounted without the options. | | | | | | | | | |
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| Product categories: |
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| | Software | |
| | Messaging Applications | |
| | Advanced Messaging | |
| | Lotus Domino | |
| | Lotus Domino Server | |
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| Operating system(s): |
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AIX, Linux, Solaris
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| Software version: |
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8.0
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| Reference #: |
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1295755
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| IBM Group: |
| | Software Group |
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| Modified date: |
| | 2008-03-07 |
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