Skip to main content

Software  >  Lotus  >  

Is there a setting in Lotus Notes to control whether a return receipt is sent?

 Technote (FAQ)
 
 
Question
When you open a message for which the sender has requested a return receipt, you want to control whether or not the return receipt is sent. Is there a setting in the Lotus Notes client to accomplish this?
 
Answer
This functionality does not exist in Notes. An enhancement request was submitted to Quality Engineering as SPR# PTRI5DVNZM; however, there are no plans to add this functionality at this time. Allowing individual cancelation of return receipt violates the intent of a return receipt function within an organization.

If the intent of controlling return receipts is to stop spammers from obtaining e-mails within a company, then this control can be attained by changing the "Return receipts" for MIME setting, shown below, on the Lotus Domino server. This setting, which must be set by the administrator, blocks all return receipt from messages sent from an external address.

In the Configuration Settings > MIME tab > Conversion Options tab > General tab, set "Return receipts" as Enabled or Disabled to affect how return receipts go to and from the Internet. For more information, refer to the Domino Administrator Information Center topic "Enabling Domino to process return receipts for SMTP messages."

Screen capture of Configuration settings:

 
 
 

Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.
Rate this page
Please take a moment to complete this form to help us better serve you.
This material provides me with the information I need.




This material is clear and easy to understand.




Did the information help you to achieve your goal?
What updates, improvements, or related information would you like to see in this document?
Your response will be used to improve our document content. Requests for assistance, if applicable, should be submitted through your normal support channel as we cannot respond from this site.
Input the verification number to submit feedback:
Document information
 Product categories:
 Software
 Messaging Applications
 Advanced Messaging
 Lotus Notes
 Mail
 Operating system(s):
  Linux, Mac OS, Windows
 Software version:
  5.0, 6.0, 6.5, 7.0, 8.0, 8.5
 Reference #:
  1241003
 IBM Group:
 Software Group
 Modified date:
 2009-11-06

Translate My Page
 
 

Rate this page

Help us improve this page. Your response will be used to improve our document content. Requests for assistance, if applicable, should be submitted through your normal support channel as we cannot respond from this site.