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MustGather: Guidelines for IMS Online Reorganization Facility customers to gather diagnostic documentation

Question & Answer


Question

What information should I have available when reporting an IMS Online Reorganization Facility problem to IBM?

Answer

Please be ready to supply the following information:

- IMS Version and Release

- IMS Online Reorganization Facility Version and Release

- IMS control region logs that have IMS Online Reorganization Facility installed

- IMS DLISAS region logs, if applicable

- IMS Online Reorganization Facility batch job output

- DBRC listings of the databases being reorganized

Related Information

[{"Line of Business":{"code":"LOB17","label":"Mainframe TPS"},"Business Unit":{"code":"BU054","label":"Systems w/TPS"},"Product":{"code":"SSAVHJ","label":"IMS Online Reorganization Facility for z/OS"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]

Document Information

Modified date:
15 November 2020

UID

swg21187854