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MUSTGather: Guidelines for InfoSphere Guardium Data Encryption for DB2 and IMS Databases customers for gathering the proper diagnostic documentation when reporting a problem to support (InfoSphere Guardium Data Encryption for DB2 and IMS Databases also kn

Troubleshooting


Problem

This document describes the documentation needed to expedite the handling of your problem.

Resolving The Problem

Please FTP the following information:

1) IMS:

a) Any system dump taken

b) The entire job log from SDSF (batch job, BMP, or IMS Dependent Region)

c) The IMS DLI started task system dump

e) The Load Library PDS containing the IMS Segment Exit used for Data Encryption

2) DB2:

a) Any system dump of the DB2 xxxxDBM1 started task (where xxxx is the DB2 subsystem ID).

b) The entire job log of TSO region, batch job, IMS dependent region, containing the -652

c) The Load Library PDS containing the DB2 Editproc used for Data Encryption

Related Information

1271756

[{"Product":{"code":"SSCVQTD","label":"IBM Db2 Administration Tool for z\/OS"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Database Encryption Expert","Platform":[{"code":"PF035","label":"z\/OS"}],"Version":"1.1.0;1.2.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
11 February 2021

UID

swg21514503

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