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Rational Data Architect 7.x add-on for IBM Support Assistant Workbench

 News
 
Abstract
Rational Data Architect 7.x add-on to IBM Support Assistant Workbench extends the workbench search, support, and service components.
 
Content
IBM Support Assistant (ISA) is a cross-product extensible client application that increases your capacity for self-help by making it easier to access support resources. ISA allows you to add add-ons for the IBM products you use, creating a customized support experience for your configuration.

Once ISA is installed, you can use its Update capabilities to include the new Rational Data Architect 7.x Add-on to ISA. This add-on supports Rational Data Architect 7.0 and 7.5

You can :
  • Quickly access information on about Rational Data Architect.
  • Search through all IBM technical resources.
  • View and manage a play list of IBM Education Assistant modules within the Media viewer.
  • Open and manage problem report through "Manage Service Request", where the tool will guide you through the recommended steps that you should take before engaging IBM Support for IBM software product related issues.

Prerequisites

IBM Support Assistant Workbench V4.0.2 application or higher.

http://www.ibm.com/software/support/isa/

Installation Instructions

To install Rational Data Architect 7.x add-on for IBM Support Assistant:

  1. Start IBM Support Assistant Workbench
  2. Select Update > Find new > Product Add-ons from the menu.
  3. Expand the Rational
  4. Select Rational Data Architect 7.x and click Next.
  5. Click Next again.
  6. Select I accept the terms in the license agreements and click Next.
  7. Click Finish.
  8. Click Finish again and click Yes to restart ISA.

If you've already Rational Data Architect 7.0 add-on installed previously, you can pick up the updates:
  1. Start IBM Support Assistant Workbench
  2. Select Update > Find Updates to Add-ons from the menu.
  3. Select Rational Data Architect 7.x and click Next.
  4. Select I accept the terms in the license agreements and click Next.
  5. Click Finish.
  6. Click Finish again and click Yes to restart ISA.


Technical support
For information to obtain technical support , please refer to :
http://www.ibm.com/support/docview.wss?rs=3455&uid=swg27013769

Do you need more help?

For additional assistance, contact IBM Rational Client Support:
Submit a Service Request (SR)
 
Related information
ISA Overview from IBM Education Assistant
Download and Installing ISA
IBM Support Assistant V4.0 makes all your support work
 
 
Cross Reference information
Segment Product Component Platform Version Edition
Data & Information ManagementRational Data Architect Linux, Windows7.0, 7.5
 
 

Copyright and trademark information

IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.

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Document information

Product categories:

Software

Software Development

Other Software Development

IBM Support Assistant

Product Add-ons

Operating system(s):

Linux, Windows

Software version:

4.0, 4.0.1, 4.0.2

Reference #:

1329141

IBM Group:

Software Group

Modified date:

2008-12-02

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