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Prerequisites for IBM Content Collector 2.1

 Product documentation
 
Abstract
Lists all product prerequisites
 
 
Content
V2.1.0 V2.1.1
Hardware requirements   Outlook Web Access
Hardware requirements   Operating system and Exchange Server version
Collection source systems   Microsoft IIS Server
Lotus Domino and Lotus Notes   Outlook Web Access client
Microsoft Exchange and Microsoft Outlook   Text search
Archive servers   Text-search function
Archive servers   Text-search user exit
IBM Content Collector Server     
Operating system      
Connector      
IBM Content Collector Server      
Configuration database      
Outlook Extension      
Web application server      
Legend

SupportedSupported
ΔAdded or changed information since the last fix pack. This mark in the far left column indicates new or changed information in the row. This mark in a particular cell within a row further identifies a specific change within an existing row.
x86Intel 32-bit processors, including IBM System x, eServer xSeries, and BladeCenter servers.
x86-6464-bit AMD Opteron (AMD64) and Intel Xeon (EM64T) processors, including IBM System x and BladeCenter servers
SPARCSun SPARC-based processors
POWER IBM POWER-based processors, including IBM System p, eServer pSeries, System i and eServer iSeries servers.
IA6464-bit Intel Itanium 2 processors including HP Integrity Servers



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Hardware requirements

The following table contains the minimum and the recommended hardware requirements for IBM Content Collector.

MachineHardware requirementsMinimumRecommended
IBM Content Collector Server
CPU2-way x864-way x86
Processor speed2 x 2 GHz4 x 2 GHz or faster
System memory (RAM)4 GB8 GB
Hard diskHard drive with sufficient capacity2 enterprise class hard drives with 10000 rpm or better
Disk Space150 GB for IBM Content Collector program package, prerequisite software, temporary data, and log information > 150 GB
Client workstationsThe hardware capacity of connected client workstations must be sufficient to run the supported client applications: For more information, see the client software documentation.N/AN/A
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Lotus Domino

The following table specifies the supported versions of Lotus Domino for Domino mail servers:

Lotus DominoSupported?
Lotus Domino R7
Supported
Lotus Domino R8
Supported
ΔLotus Domino R8.5
Supported

Note: Lotus Domino R8.5 is supported starting with IBM Content Collector 2.1.0.2.

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Lotus Notes

The following table specifies the supported versions of Lotus Notes for Notes mail clients:

Lotus NotesSupported?
Lotus Notes R7 on Microsoft Windows
Supported
Lotus Notes R8 on Microsoft Windows
Supported
ΔLotus Notes R8.5 on Microsoft Windows
Supported

Note: Lotus Domino R8.5 is supported starting with IBM Content Collector 2.1.0.2.

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Microsoft Exchange Server

The following table specifies the supported versions of Microsoft Exchange Server.

Microsoft Exchange Server (required)Supported?
Microsoft Exchange 2003 Server
Exchange 2003 Server supported
Microsoft Exchange 2003 Enterprise Server
Exchange 2003 Enterprise Server supported
Microsoft Exchange 2007 Server
Exchange 2007 Server supported
Microsoft Exchange 2007 Enterprise Server
Exchange 2007 Enterprise Server supported


Note: You must not install Microsoft Exchange Server on the IBM Content Collector machine on which Microsoft Outlook is installed.

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Microsoft Outlook

The following table specifies the supported versions of Microsoft Outlook for any machine on which you install the IBM Content Collector Outlook Extension:

Microsoft Outlook (required)Supported?
Microsoft Outlook 2003
Outlook 2003 supported
Microsoft Outlook 2007
Outlook 2007 supported

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Archive servers

The following table specifies the supported archive servers.

Archive system (repository software)Operating systemNotes
AIX
HP-UX
Linux
Solaris
Windows
IBM DB2 Content Manager Enterprise Edition V8.3 (formerly called DB2 Content Manager for Multiplatforms) with Fix Pack 8 using the following database management system:
  • IBM DB2 V8.2 with Fix Pack 6
Supported on AIX
Supported on Solaris
Supported on Windows
ΔIBM DB2 Content Manager Enterprise Edition V8.4 and V8.4.1 using the following database management system:
  • IBM DB2 V9
Supported on AIX
Supported on AIX(*)
Supported on Solaris
Supported on Windows
IBM FileNet P8 Content Engine 4.0.1 with Fix Pack 1 using one of the following database management systems:
  • IBM DB2 V9
  • Oracle 10 and 11
  • Microsoft SQL Server 2005
Supported on AIX
Supported on AIX
Supported on AIX
Supported on AIX
Supported on Windows
ΔIBM FileNet P8 Content Engine 4.5 using one of the following database management systems:
  • IBM DB2 V9
  • Oracle 10 and 11
  • Microsoft SQL Server 2005
  • Microsoft SQL Server 2008
Supported on AIX
Supported on AIX
Supported on AIX
Supported on AIX
Supported on Windows
IBM FileNet Image Services 4.0
Supported on Windows
IBM FileNet Image Services can only be used as a repository for files. It is not suitable for e-mails. Text search is not supported.

Important:
Client and server versions of the FileNet P8 API need to match exactly.
IBM DB2 Content Manager V8.4 on Linux and IBM FileNet P8 4.5 are supported starting with IBM Content Collector 2.1.0.2.
(*) Support for DB2 Content Manager V8.4 on Linux requires
    • Linux 32-bit system on Intel platform
    • DB2 Content Manager V8.4.1 FP1
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Operating system

The following table specifies the operating system needed by any of the following components or installation scripts in order to successfully set up and run IBM Content Collector:

    • IBM Content Collector Server
    • IBM Content Collector Legacy Restore
    • IBM Content Collector Outlook Extension

Operating systemService Pack/ReleaseComponent
IBM Content Collector Server
IBM Content Collector Legacy Restore
IBM Content Collector Outlook Extension
Windows Server 2008 Standard Edition (32-bit)
Supported on Windows Server 2003 Standard Edition (32-bit)
Supported on Windows Server 2003 Standard Edition (32-bit)
Windows Server 2008 Enterprise Edition (32-bit)
Supported on Windows Server 2003 Standard Edition (32-bit)
Supported on Windows Server 2003 Standard Edition (32-bit)
Windows Server 2003 Standard Edition (32-bit)SP2
Supported on Windows Server 2003 Standard Edition (32-bit)
Supported on Windows Server 2003 Standard Edition (32-bit)
R2
Supported on Windows Server 2003 Standard Edition (32-bit)
Supported on Windows Server 2003 Standard Edition (32-bit)
Windows Server 2003 Enterprise Edition (32-bit)SP2
Supported on Windows Server 2003 Enterprise Edition (32-bit)
Supported on Windows Server 2003 Enterprise Edition (32-bit)
R2
Supported on Windows Server 2003 Standard Edition (32-bit)
Supported on Windows Vista Business (32-bit)
Windows Vista Business (32-bit)
Supported on Windows Vista Business (32-bit)
Windows Vista Enterprise (32-bit)
Supported on Windows Vista Enterprise (32-bit)
Windows XP Professional (32-bit)
Supported on Windows Vista Enterprise (32-bit)
Windows XP Home (32-bit)
Supported on Windows Vista Enterprise (32-bit)

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Connector

The following table specifies the connector that is required on the IBM Content Collector Server for the supported archive servers.



Archive server (required)Required connector on IBM Content Collector Server:Notes
DB2 Content Manager Enterprise Edition V8.3 (formerly called DB2 Content Manager for Multiplatforms)DB2 Information Integrator for Content V8.4 Use installation type Development to install the connector.
DB2 Content Manager Enterprise Edition V8.4DB2 Information Integrator for Content V8.4Use installation type Development to install the connector.
FileNet P8 Content Engine V4.xFileNet Content Engine Enterprise Manager SnapIn and Java Client ConnectorThe P8 connector does not come with required FileNet APIs for IBM Content Collector.

Therefore, when you install FileNet P8 Content Engine Enterprise Manager, choose the option to install Enterprise Manager with the APIs. This allows you to use the ICC Configuration Manager with the FileNet P8 connector.

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IBM Content Collector Server

The following operating system and other software is required on the system where the IBM Content Collector Server is installed:

One of the following operating systems (required)One or more of the following connectors (depending on the archive systems in use)Other softwareNotes
  • Windows Server 2008
  • Windows Server 2003
  • DB2 Information Integrator for Content for IBM DB2 Content Manager 8.x repositories. See Connector.
  • FileNet Content Engine Enterprise Manager SnapIn and Java client for IBM FileNet P8 4.0 repositories. See Connector.
  • Web 4.x and client libraries if IBM FileNet Image Services is used as a repository
Microsoft .NET Runtime 2.0 or 3.0
Microsoft Core XML Services 6.0 (see note under this table)Microsoft Core XML Services (MSXML) 6.0 is only required for the file system connector. The file system connector allows you to archive files (as opposed to e-mails) from a Windows file system.
Lotus Domino R8 server or Lotus Domino R7 (7.0.2 or higher)A Lotus Domino server is only required if you want to archive Lotus Notes e-mails. The server provides a Lotus Notes API for e-mail processing.
Microsoft Outlook 2007 or Microsoft Outlook 2003A Microsoft Outlook Client is only required if you want to archive e-mails from Microsoft Exchange servers. The Outlook client provides the Messaging API (MAPI) for e-mail processing.

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Database management system for configuration database

The configuration database of IBM Content Collector can be created in the following database management systems:

Archive system (repository software)Possible database management systems for configuration database
IBM DB2 Content Manager 8.x
  • IBM DB2 9.1
  • IBM DB2 9.5
IBM FileNet P8 4.01
  • IBM DB2 9.1
  • IBM DB2 9.5
  • Oracle 10
  • Oracle 11
  • Microsoft SQL Server 2005
ΔIBM FileNet Image Services 4.0
  • IBM DB2 9.1
  • IBM DB2 9.5
  • Oracle 10
  • Oracle 11
  • Microsoft SQL Server 2005

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IBM Content Collector Outlook Extension

Before you add the IBM Content Collector Outlook Extension to a client workstation, make sure that the required software is installed on that workstation:


One of the following operating systems

One of the following versions of Microsoft Outlook

Other requirements
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows XP SP1 (or later)
  • Outlook 2007
  • Outlook 2003

An Outlook logon profile containing the parameters for the connection to the Exchange server

Microsoft Internet Explorer 6.0 (or later)

Note:
You can install the IBM Content Collector Outlook Extension irrespective of the language in
which Outlook is installed.


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Required version of IBM WebSphere Application Server
IBM Content Collector requires IBM WebSphere Application Server to run the configuration Web service and to perform search and restore operations. The required version of WebSphere Application Server depends on the database management system that you use to store the IBM Content Collector configuration database. IBM Content Collector comes with an embedded version of WebSphere Application Server, so normally, there is no need to check for compatible versions. However, if you decide not to use the embedded WebSphere Application Server, see the following table for the supported versions of WebSphere Application Server.

Repository typeDatabase management system of configuration databaseSupported version of WebSphere Application ServerNotes
IBM DB2 Content Manager 8.xIBM DB2
  • 6.1.0.11
  • 6.1.0.17
OracleN/ANot supported by IBM Content Collector
Microsoft SQL ServerN/ANot supported by IBM Content Collector
IBM FileNet P8 4.xIBM DB2
  • 6.1.0.11
  • 6.1.0.17
Oracle
  • 6.1.0.15
  • 6.1.0.17
Microsoft SQL Server
  • 6.1.0.15
  • 6.1.0.17
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Operating system and Exchange Server version for Outlook Web Access
To install the IBM Content Collector Outlook Web Access support feature on the Exchange server, the following requirements must be met:

Operating system for Exchange Server (required)Exchange Server version (required)Notes
Windows Server 2003 SP1Microsoft Exchange Server 2003 FP1 (or later)The Outlook Web Access interface of Exchange Server must be enabled.
Windows 2008 SP1Microsoft Exchange Server 2007 FP1 (or later)The Outlook Web Access interface of Exchange Server must be enabled.

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Outlook Web Access IIS server
Apart from the Outlook Web Access support feature that is installed on the Exchange server, the Outlook Web Access support package consists of a Web service and an interface for .NET Active Server Pages (ASP.NET), which is installed on top of a Microsoft IIS Server. Together, these components make up what is called the Outlook Web Access IIS server. The following table lists the operating system and other requirements for the Outlook Web Access IIS server. A separate server machine for the Outlook Web Access IIS server is recommended.

Operating system for the Outlook Web Access IIS server (required)Other software requirements
Windows Server 2003 SP1
Microsoft IIS Server 5.5 (or later)
.NET Framework 2.0 (or later)
Windows 2008 SP1
Microsoft IIS Server 5.5 (or later)
.NET Framework 2.0 (or later)

Notes:
  • Outlook Web Access is supported in Premium Mode only. IBM Content Collector does not support the Basic Mode.
  • The Web Service Extension ASP.NET v2.0.50727 must be set to Allowed in the Internet Information Service (IIS) Manager.

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Outlook Web Access client prerequisites
To be able to use the Outlook Web Access (OWA) functions, clients need the following software on their workstations:

Software prerequisites for OWA clients
Microsoft Internet Explorer 6 (or later)

Restrictions:
  • Outlook Web Access is supported in Premium Mode only.
    • IBM Content Collector OWA support does not work with the Outlook Web Access 2003 Basic Client.
    • IBM Content Collector OWA support does not work with Outlook Web Access 2007 Light.
  • IBM Content Collector OWA support does not work with Outlook Web Access 2007 if the option "Use the blind and low vision experience" is used. You can deselect this option under "Options -> General Settings -> Accessibility".
  • IBM Content Collector only supports the standard authentication methods "Integrated Windows authentication" (NTLM) and "Basic authentication" for the directories that are used to access Microsoft Exchange Server. For Microsoft Exchange Server 2003, these are the directories Exchange and Exadmin. For Microsoft Exchange Server 2007, this is the EWS directory.
    • IBM Content Collector OWA support does not work with forms-based authentication (FBA) for these directories.
    • IBM Content Collector OWA support does not work if the standard authentication method "Digest authentication for Windows domain servers" or ".NET Passport authentication" is selected for these directories.

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Text-search function

The text-search function (full-text search) requires the following software, depending on the repository that you use:

RepositoryRequired SoftwareNotes
IBM DB2 Content Manager 8.xIBM Content Collector text-search user-exit
IBM Net Search Extender. The required version depends on the version of DB2 that is used by DB2 Content Manager 8.x.
  • For DB2 8.2: Net Search Extender 8.2 with fix pack 14 for Windows or with Fix Pack 15 for AIX and Solaris
  • For DB2 9.1: Net Search Extender 9.1 with fix pack 3
  • For DB2 9.5: Net Search Extender 9.5
Install IBM Net Search Extender on the DB2 Content Manager 8.x library server.
IBM FileNet P8 4.xAutonomy IDOL K2 (formerly known as Verity K2)
Notes:
    • The text-search user-exit is only needed for DB2 Content Manager V8.x repositories. For IBM FileNet P8, it is not required.
    • On Microsoft Windows, the text-search user-exit requires Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (x86).
    • On Solaris, the text-search user exit for DB2 Content Manager V8.x requires the iconv package.

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DB2 Content Manager operation system and fix packs, DB2 Information Integrator for Content, and Net Search Extender fix packs for the text-search user-exit

The text-search user exit also requires IBM DB2 Information Integrator for Content, a Net Search Extender fix pack, and possibly an additional Net Search Extender e-fix. For details, see the following table.



Supported archive serversContent Manager operating system and fix pack (required)Information Integrator for ContentOne of the following Net Search Extender fix packsAdditional Net Search Extender e-fixes (required)Notes
ΔIBM DB2 Content Manager Enterprise Edition V8.3 (formerly called DB2 Content Manager for Multiplatforms)AIXFP7DB2 Information Integrator for Content V8.3AIX8.2 fix pack 15 for DB2 V8.2Install DB2 Information Integrator for Content on the IBM Content Collector Server machine.

Install Net Search Extender fix packs and e-fixes on the archive server.
Solaris
SolarisFP7Windows8.2 fix pack 14 for DB2 V8.2
WindowsFP7
ΔIBM DB2 Content Manager Enterprise Edition V8.4AIXDB2 Information Integrator for Content V8.4AIX9.1 fix pack 3 for DB2 V9.1
Solaris
SolarisLinux
Windows
LinuxAIXNo fix pack required for DB2 V9.5
Solaris
WindowsLinux
Windows
WindowsIC58821
IP22989

Notes:
    • Install DB2 Information Integrator for Content on the IBM Content Collector Server machine.
    • Install Net Search Extender fix packs and e-fixes on the IBM DB2 Content Manager 8.x repository server.
    • The table provides direct links to Web sites from which you can download DB2 Content Manager fix packs and Net Search Extender e-fixes. For general access points to these download sites, follow these links:

      DB2 Content Manager fix packs

      Net Search Extender e-fixes

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Change history

HistoryDateChange
Release 2.110 Oct 200813 Nov 2008
Release 2.1 Fix Pack 231 Mar 200931 Mar 2009

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Document information
 Product categories:
 Software
 Enterprise Content Management
 Compliance Management
 InfoSphere Content Collector
 Operating system(s):
  Windows 2003 server, Windows 2008, Windows Vista, Windows XP
 Software version:
  2.1
 Reference #:
  7012904
 IBM Group:
 Software Group
 Modified date:
 2009-10-16

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