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How to backup and restore a Workplace Collaborative Learning 2.7x installation

 Technote (FAQ)
 
 
Question
This document answers questions about how to successfully backup and restore an IBM Workplace Collaborative Learning 2.7x deployment in either a single server or cluster configuration.
 
Answer
On a single server configuration:
    Backup process:
    After verifying that your installation of Workplace Learning 2.7x is functioning properly, follow these steps to backup your deployment:

    1. Stop WebSphere_Portal by issuing the command,\IBM\WebSphere\profiles\wp_profile\bin\stopServer.bat WebSphere_Portal. By issuing this command, you are stopping Workplace Learning and IBM WebSphere Portal.

    2. Stop the web server (content server) as follows:
      a) On the file system of the Workplace Learning 2.7x deployment server, create a backup location, such as F:\backup\WCL2.7.0.x\<date>\.

      b) Make a manual backup of the Workplace Learning 2.7x installation directory. For example, if you choose to install Workplace Learning 2.7.0.x to D:\IBM\, make a manual copy of D:\IBM\ and paste it to F:\backup\WCL2.7.0.x\<date>\.

      c) Make a manual backup of the web server installation directory. Example: Using IHS 6.0.2.15 installed at C:\IBMHttpServer\, make a manual copy of C:\IBMHttpServer and paste it to F:\backup\WCL2.7.0.x\<date>\.

      d) Make a manual backup of the content location if the content folder does not exist within the web server's file structure. It is recommended that the content folder be created at ...\IBMHttpServer\htdocs\en_US\content. This will be manually backed up when you do the manual backup of the web server installation.

      e) Make a manual backup of the Portal and Workplace Learning 2.7x databases. Example: If you use DB2, launch the Control Center, browse to the location of the Portal database, right-click the database and choose Backup, specify the backup directory on the second page of the backup wizard (F:\backup\WCL2.7.0.x\<date>\), and click Finish. When the backup is done, repeat the process for the Workplace Learning 2.7x database.

    Restore process:
    1. Stop WebSphere_Portal by issuing the command,\IBM\WebSphere\profiles\wp_profile\bin\stopServer.bat WebSphere_Portal. By issuing this command, you are stopping Workplace Learning and IBM WebSphere Portal.

    2. Stop the web server (content server) as follows:
      a) Manually delete the Workplace Learning 2.7x installation directory (example, D:\IBM\ ).

      b) Copy the Workplace Learning 2.7x backup to the original Workplace Learning 2.7x installation location, issuing the following command:
      Copy F:\backup\WCL2.7.0.x\<date>\IBM\ to D:\.
      c) Manually delete the web server installation directory (C:\IBMHttpServer\).

      d) Copy the web server backup to the original web server installation location, issuing the following command:
      Copy F:\backup\WCL2.7.0.x0\<date>\IBMHttpServer to C:\.
      NOTE: If your content folder does not exist within your web server folder (such as ...\IBMHttpServer\htdocs\en_US\content), you must copy your backed up content folder to the location you were using.

      e) Manually restore the Portal and Workplace Learning 2.7x databases. Example: If you use DB2, launch the Control Center, browse to the location of the Portal database, right-click the database and choose Restore, select the backup you want to restore from the second page of the Restore wizard (such as F:\backup\WCL2.7.0.x\<date>\WPS60...), and click Finish. When the backup is done, repeat the process for the Workplace Learning 2.7x database.

      NOTE: Doing periodic backups of your Workplace Learning 2.7x environment will only save data to that point in case there is a disaster and the current data is irretrievable.

On a cluster configuration:
Based on a basic cluster configuration of one Deployment Manager, one primary node, one secondary node with DB2 and the web server (IHS) on the same machine as the Deployment Manager.
    Backup process:
      Stop the cluster (secondary node):
      Stop WebSphere_Portal_2 (the name used for WebSphere_Portal on the secondary node) and stopnode. Example: ...\IBM\WebSphere\profiles\wp_profile\bin\stopServer.bat WebSphere_Portal_2 & stopNode.bat

      Stop the cluster (primary node):
      Stop WebSphere_Portal and stopnode. Example: ...\IBM\WebSphere\profiles\wp_profile\bin\stopServer.bat WebSphere_Portal & stopNode.bat

      Stop the Deployment Manager:
      Stop Manager. Example: ...\IBM\WebSphere\AppServer\profiles\<dmgr>\bin\stopManager.bat

      Stop the web server (content server)
      Backup the cluster:
      Once the cluster is stopped, perform the following steps to make a manual backup of the cluster.

      On the file system of the Workplace Learning 2.7x Deployment Manager, primary node and secondary node servers, create a backup location, such as F:\backup\WCL2.7.0.x\<date>\.

      Deployment Manager:

      1. Make a manual backup of the Deployment Manager installation directory. Example: If you chose to install the Deployment Manager to D:\IBM\, do a manual copy of D:\IBM\ and paste it to F:\backup\WCL2.7.0.x\<date>\.

      2. Make a manual backup of the web server installation directory. Example: If you use IHS 6.0.2.15 as the web server and installed it to C:\IBMHttpServer\, make a manual copy of C:\IBMHttpServer and paste it to F:\backup\WCL2.7.0.x\<date>\.

      3. As specified in the signal server backup, the content location exists within the webserver, for example, at ...\IBMHttpServer\htdocs\en_US\content. Therefore, when a manual backup of the web server installation directory is done, the content location is also backed up.

      4. Make a manual backup of the Portal and Workplace Learning 2.7x databases. Example: If you use DB2, launch the Control Center, browse to the location of the Portal database, right-click the database and choose Backup, specify the backup directory on the second page of the backup wizard (F:\backup\WCL2.7.0.x0\<date>\), and click Finish. When the backup is done, repeat the process for the Workplace Learning 2.7x database.

      Primary node:
      Make a manual backup of the Workplace Learning 2.7x primary node installation directory. Example: If you installed the Workplace Learning 2.7x primary node to D:\IBM\, you would make a manual copy of D:\IBM\ and paste it to F:\backup\WCL2.7.0.x\<date>\.

      Secondary node:
      Make a manual backup of the Workplace Learning 2.7x secondary node installation directory. Example< If you installed the Workplace Learning 2.7x secondary node to D:\IBM\, you would make a manual copy of D:\IBM\ and paste it to F:\backup\WCL2.7.0.x\<date>\.
    Restore process:
      Stop the cluster (secondary node):
      Stop WebSphere_Portal_2 (the name used for WebSphere_Portal on the secondary node) and stopnode. Example: ...\IBM\WebSphere\profiles\wp_profile\bin\stopServer.bat WebSphere_Portal_2 & stopNode.bat

      Primary node:
      Stop WebSphere_Portal and stopnode. Example: ...\IBM\WebSphere\profiles\wp_profile\bin\stopServer.bat WebSphere_Portal & stopNode.bat

      Deployment Manager:
      Stop Manager. Example: ...\IBM\WebSphere\AppServer\profiles\<dmgr>\bin\stopManager.bat

      Stop the web server (content server)
    Restore the cluster:
    Once the cluster stops, perform the following steps to manually restore the cluster:

      Deployment Manager:

      1. Manually delete the Deployment Manager installation directory (D:\IBM\).

      2. Copy the Deployment Manager backup to the original Deployment Manager installation location. Example: Copy F:\backup\WCL2.7.0.x\<date>\IBM\ to D:\.

      3. Manually delete the web server installation directory (C:\IBMHttpServer\).

      4. Copy the web server backup to the original web server installation location. Example: Copy F:\backup\WCL2.7.0.x\<date>\IBMHttpServer to C:\

      NOTE: If your content folder does not exist within your web server folder (...\IBMHttpServer\htdocs\en_US\content), then you must copy your backed up content folder to the location you were using.

      5. Manually restore the Portal and Workplace Learning 2.7x databases. Example: If you use DB2, launch the Control Center, browse to the location of the Portal database, right-click the database and choose Restore, select the backup you want to restore from the second page of the Restore wizard (F:\backup\WCL2.7.0.x\<date>\WPS60...) and click Finish. When the backup is done, repeat the process for the Workplace Learning 2.7x database.

      Primary node:

      1. Manually delete the Workplace Learning 2.7x primary node installation directory (D:\IBM\).

      2. Copy the Workplace Learning 2.7x primary node backup to the original Workplace Learning 2.7.0.x primary node installation location. Example:
      Copy F:\backup\WCL2.7.0.x\<date>\IBM\ to D:\.

      Secondary node:

      1. Manually delete the Workplace Learning 2.7.0.x secondary node installation directory (D:\IBM\).

      2. Copy the Workplace Learning 2.7x secondary node backup to the original Workplace Learning 2.7.0.x secondary node installation location. Example:
      Copy F:\backup\WCL2.7.0.x\<date>\IBM\ to D:\

      NOTE: Please access related documentation for backing up Portal along with following vendor guidelines to backing up your database and LDAP.
 
 
 

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Document information

Product categories:

Software

Organizational Productivity, Portals & Collaboration

Learning Software

Workplace Collaborative Learning


Operating system(s):

AIX, Linux, Solaris, Windows


Software version:

2.7, 2.7.0.1, 2.7.0.2, 2.7.0.3, 2.7.0.4


Software edition:

All Editions


Reference #:

1381450


IBM Group:

Software Group


Modified date:

2009-04-06

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