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Search for user ID is case-sensitive
 Technote (troubleshooting)
 
 
Problem
A user search in IBM Workplace Collaboration Learning 2.7.0.3 suddenly becomes case-sensitive. For example, when you go to Learning Management --> Users --> Manage Users, and search for the user ID, 'Wpsadmin" or "W*", nothing is returned. If you use lower case ("wpsadmin" or "w*"), the search is successful.
This did not occur in releases before Workplace Learning 2.7.0.3.
 
Resolving the problem
This issue was reported to Quality Engineering as SPR# CLOH7KFKGX and was fixed in version 2.7.0.4. If you haven't yet upgraded and experience this situation, contact Product Support to see if a hotfix is available for your particular configuration.
 
 
 

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Document information
 Product categories:
 Software
 Organizational Productivity, Portals & Collaboration
 Learning Software
 Workplace Collaborative Learning
 Search
 Operating system(s):
  AIX, Linux, Solaris, Windows
 Software version:
  2.7.0.3
 Reference #:
  1327769
 IBM Group:
 Software Group
 Modified date:
 2009-11-05

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