IBM Support

Add Communication Template Option to Applications

Question & Answer


Question

Is it possible to send a communication to the manager of Maximo users?

Answer

It is possible to add "Communication" to the "Select Action" menu by adding the Sigoption as well as the Maxmenu via the Application Designer and then adding a maxrelationship via the Database Configuration.

The following steps use People application as an example:

- Go to Application Designer
- Bring up Person application
- Go to the Actions Menu
- Add/Modify Sigoption
- Click New Row
- Option: CREATECOMM
- Description: CREATECOMM
Visible: Check
- Click OK



- Go back to the select actions menu
- Select Add/Modify Select Actions menu
- Key Value: CREATECOMM
Element Type: OPTION
Position: 14
Subposition: 0
Visible: Check
- Click OK



- Go to Security Groups application
- Bring up the desired security group
- Click Applications tab
- Filter for people in the Applications section
- Grant access to CREATECOMM option
- Save



- Go to Database Configuration application
- Bring up PERSON object
- Click Relationships tab
- Click New Row
Relationship: COMMLOG
Child object: commlog
Where clause ownerid=:personuid and ownertable='PERSON'

- Save the record



- Go to People Application
- Go to Select Actions drop down
- Select CREATECOMM option




- Create Communication template dialog box pops up
- Select a template
- Populate To and Send From , subject and messages fields to send a communication to other users



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Document Information

Modified date:
17 June 2018

UID

swg21396253