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Featured documents for IBM WebSphere Portal and Web Content Management
 Product documentation
 
Abstract
This list features the most requested documents as well as those identified as valuable in helping answer your questions related to IBM® WebSphere® Portal, including Web Content Management™. The list will be updated periodically to reflect new trends and issues.
 
 
Content
This list reflects a small portion of our knowledge base. If your problem or question is not featured here, perform a keyword search on the WebSphere Portal support page to find any relevant documents. If you need more help, you can review the forums, such as the WebSphere Portal discussion forum, or review the IBM Software Support Handbook for additional support options.

WebSphere Portal

  1. WebSphere Portal detailed system requirements (7007791)
    Provides a list that identifies the supported releases of IBM WebSphere Portal from which you can select specific detailed system requirements.

    Software versions: 6.1, 6.0, 5.1

  2. Fix Available: Possible risk when using Web based applications on WebSphere Application Server (1378242)
    Web applications created with WebSphere Portal and WebSphere Portlet Factory may be affected by this security exposure.

    Software versions: 6.1, 6.0, 5.1

  3. Portal 6.1 will not start after enabling runtime Warning tracing level (1384603)
    How to resolve the Page Not Found error so users may successfully access the Portal login page.

    Software version: 6.1

  4. Recommended fixes and updates for WebSphere Portal and Web Content Management (7007603)
    A comprehensive list of recommended, generally available (GA) fixes for current WebSphere Portal and Web Content Management server releases.

    Software versions: 6.1, 6.0

  5. IBM WebSphere Portal Version 6.1.x Tuning Guide (7013972)
    This is an IBM White Paper that provides a basis for parameter and application tuning for WebSphere Portal for multi-platforms.

    Software version: 6.1

Web Portlet Factory
  1. Upgrade of WebSphere Portlet Factory release 6.0.2 is required (1297191)
    Due to issues which have been discovered in the base WebSphere Portlet Factory 6.0.2.0 release, it is imperative that all installations of this code stream be upgraded with the associated fixpack 1.

    Software versions: 6.0.2.1, 6.0.2

  2. Techniques to enhance WebSphere Portlet Factory application performance (1268497)
    This document provides tips on how to troubleshoot specific performance issues and how to improve overall application performance.

    Software versions: 6.0.1, 6.0. 5.12

  3. 'NotesException: Could not get IOR from Domino Server' (1257359)
    This document explains the necessary actions to ensure the correct settings are in place on Domino.

    Software versions: 6.0, 5.12

Web Content Management
  1. Syndication fails or hangs after installing WCM Cumulative iFix 12 or higher for V6.0.1.X (1384144)
    Syndication fails or hangs after installing Web Content Management (WCM) Cumulative iFix 12 or higher for version 6.0.1.4 or 6.0.1.5

    Software versions: 6.0.1.5, 6.0.1.4

  2. Menu Components not rendering after Web Content Migration from 5.1.x to 6.0.1.x or 6.1.x (1382008)
    Migration completes with a successful message but validation of content shows menu items do not render as expected.

    Software version: 6.1

  3. Fix Available: Installing PK80490 (6.0.1.x Cumulative Fix 12) overwrites WCMConfigService.properties (1378040)
    A packaging problem causes the installation of certain fixes to overwrite existing WCMConfigService.properties and replace it with a default copy. Uninstalling the fix will restore the original copy.

    Software versions: 6.0.1.5, 6.0.1.4

  4. Migrating Web Content Management (WCM) Content to 6.1.x that does not include an Expiry date in the Workflow (1376932)
    When migrating WCM content to 6.1.x, workflow stages that include an expire action without an expiry date will automatically be changed to EXPIRED upon completing migration.

    Software versions: 6.1.0.1, 6.1


Announcements

Visit today to see what's new in WebSphere Portal with zPortal.
And see what's new in WebSphere Portal on Z/OS Space.


  • Did you miss the recent Open Mic on the IBM Web Content Management API Best Practices? Refer to Document #1383426 to download the replay and listen at your leisure.


developerWorks Articles


General self-help resources
Here are some ways that you can access general self-help support information for WebSphere Portal and WCM on the Web:

1. WebSphere Portal Family Wiki, where you can find and contribute information about installing, administering, and using IBM WebSphere Portal and all the offerings in the WebSphere Portal Family such as WebSphere, Portal Enable, WebSphere Portal Extend, WebSphere Portal Express, Web Content Management, and IBM Accelerators for WebSphere Portal.

2. Register for My Notifications which allows you to build a custom portal of support information and to subscribe to e-mail notifications for new technotes regarding your product. Tens of thousands of customers have signed up already.

3. The Open Mic Technical Exchange Page contains two sections: one for upcoming scheduled Open Mics/Webcasts, and a second for past Open Mics that were recorded.

4. Download the IBM Support Assistant v4, a free cross-product client applicationm that increases your capacity for self-help.
http://www.ibm.com/support/docview.wss?rs=688&ca=wpwcmfeatured&uid=swg21235976 (for information)
http://www.ibm.com/software/support/isa/ (for download)

5. Visit the WebSphere Portal and WCM product support pages at:
http://www.ibm.com/software/genservers/portal/support/ (Portal)
http://www.ibm.com/software/lotus/support/workplace-webcontent-mgmt/support.html (WCM)

6. Participate in the user-to-user WebSphere Portal and WCM forums at:
http://www.ibm.com/developerworks/forums/dw_forum.jsp?forum=168&cat=9 (Portal)
http://www.ibm.com/developerworks/forums/dw_forum.jsp?forum=452&cat=41 (WCM)

7. Access the IBM WebSphere Portal DeveloperWorks page for downloads, learning resources, and more:
http://www.ibm.com/developerworks/websphere/zones/portal/ (Portal)
http://www.ibm.com/developerworks/workplace/products/webcontentmanagement/ (WCM)

8. Subscribe to the Portal or WCM support RSS feed for help with RSS and for links to all the RSS feeds, including the feed for the Lotus Collaborative Portlets.
http://www.ibm.com/software/support/rss/websphere/688.xml?rss=s688&ca=rsswebsphere (Portal)
http://www.ibm.com/software/support/rss/lotus/1041.xml?rss=s1041&ca=rsslotus (WCM)

9. Download the IBM Software Support Toolbar at: http://www-1.ibm.com/support/docview.wss?rs=688&uid=wws1d64add70b25c8d78852571af006780bd (for information)
http://www.ibm.com/software/support/toolbar/index.html?ibmsst=rtlFlshDoc (for download)

10. Since Lotus Support is just a click away, learn more about Lotus Software Self-Assist Options at http://www.ibm.com/software/lotus/support/clickaway/

11. Download the WebSphere Portal Automated Problem Determination Tool version 1.2.7 or version 1.3 for automatic data collection and symptom analysis support:
http://www.ibm.com/support/docview.wss?rs=688&ca=wpwcmfeatured&uid=swg24008662

12. Visit the Software Support self-help training page to take advantage of the vast repository of IBM self-assist resources available at http://www.ibm.com/software/websphere/support/d2w.html.
 
Related information
WebSphere Portal support page
 
 
Cross Reference information
Segment Product Component Platform Version Edition
Enterprise Content ManagementWorkplace Web Content Management AIX, HP-UX, Linux, Solaris, Windows6.0, 5.1.0
Enterprise Content ManagementLotus Web Content ManagementNot ApplicableAIX, HP-UX, i5/OS, Linux, Solaris, Windows, z/OS6.1
 
 

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Document information
 Product categories:
 Software
 Organizational Productivity, Portals & Collaboration
 Portals
 WebSphere Portal
 Problem Determination
 Operating system(s):
  AIX, HP-UX, Linux, Solaris, Windows
 Software version:
  5.1, 6.0, 6.1
 Software edition:
  Enable, Express, Extend, Server
 Reference #:
  7006531
 IBM Group:
 Software Group
 Modified date:
 2008-11-24

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