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Replay of Webcast: Portal/WCM Serviceability and Automatic Data Collection on October 21 2009
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| | | Abstract | | IBM Support Engineers hosted a Support Technical Exchange Webcast on the topic of IBM WebSphere Portal/Web Content Management (WCM) serviceability and automatic data collection on Wednesday, October 21, 2009 at 10:00 a.m. US EDT (2:00 GMT). | | | | | | Content | IBM Support Engineers hosted a Support Technical Exchange Webcast on the topic of IBM WebSphere Portal/Web Content Management (WCM) serviceability and automatic data collection on Wednesday, October 21, 2009 at 10:00 a.m.
This document contains the replay of the call (.mp3), the slides presented during the webcast (.pdf), and the questions asked during the call.
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Webcast replay (.mp3):
ftp://ftp.software.ibm.com/software/lotus/info/portal/Webcast-2009-10-21-PortalWCMDataCollection.mp3
Slides from the Webcast:
ftp://ftp.software.ibm.com/software/lotus/info/portal/Webcast-2009-10-21-PortalWCM-Serviceability.pdf
Questions:
| Time | Question asked | | 0:00:00 | Music | | 0:00:01 | General Introduction | | 0:00:25 | Introduction by Speaker | | 0:02:05 | Presentation on WebSphere Portal and Web Content Management Serviceability and Automatic Data Collection | | 0:14:43 | Demonstration of downloading, extracting, and Collecting Data using ISA-Lite | | 0:42:56 | Summary of Presentation on WebSphere Portal and Web Content Management Serviceability and Automatic Data Collection | | 0:44:16 | Poll of Callers | | 0:45:28 | Can ISA-Lite be installed in a directory other than the <WebSphere Portal Home> directory? Is there a toolkit available that can be used on the Solaris platform? | | 0:48:36 | If there is a problem when running ISA/ISA-Lite, how do we report this? | | 0:49:27 | We have been running ISA-Lite in our AIX environment and we have run into issues where ISA-Lite hangs/crashes, have there been similar issues resolved in later versions of ISA-Lite? Can PMRs be opened for the ISA-Lite tool? Would running ISA-Lite from the <wp_profile> directory cause any problems? | | 0:54:43 | How can we collect data on i-Series using the automatic log collection tools? Will the command line version of ISA-Lite work on i-Series? | | 0:57:06 | What is the advantage of using the ISA Workbench instead of ISA-Lite? In the demonstration there was a question about enabling tracing without restarting the server or with restarting the server, are there instances where Support would require you to restart the Portal server? | | 1:01:32 | When using PMR Stamping how do you keep the inventory information current on a long running PMR? | | 1:03:14 | Closing Remarks | | 1:04:18 | End of call |
Refer to the following link to read the replies to questions submitted in advance of the call (scroll down):
http://www.ibm.com/developerworks/forums/thread.jspa?threadID=276810 | | | | | | | | Cross Reference information | | Segment | Product | Component | Platform | Version | Edition | | Organizational Productivity- Portals & Collaboration | WebSphere Portal | Web Content Management Integration | AIX, HP-UX, i5/OS, Linux, Solaris, Windows | 6.1, 6.0 | |
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| Product categories: |
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| | Software | |
| | Organizational Productivity, Portals & Collaboration | |
| | Portals | |
| | WebSphere Portal | |
| | Database Connectivity | |
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| Operating system(s): |
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AIX, HP-UX, Linux, Solaris, Windows, i5/OS, z/OS
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| Software version: |
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6.0, 6.1
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| Reference #: |
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1403887
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| IBM Group: |
| | Software Group |
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| Modified date: |
| | 2009-11-02 |
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