Error when attached document contains special characters
Flash (Alert)
Abstract
Attempting to open an attached file with special character such as apostrophe cannot be viewed.
Content
The following steps have been found to produce the error:
1. Create a file called "Steven's.doc" 2. GO TO Work orders module 3. Click on Work Order tracking application 4. Create new work order 5. Click on attachments 6. Add new attachment 7. Attach the file 8. Press OK 9. Save Work Order 10. Try to open the attached file
The following error message appears: The page cannot be found HTTP 400 Bad Requests Internet Explorer.
A hotfix is available for this issue. Please contact IBM Maximo Support to obtain this hotfix
Cross Reference information
Segment
Product
Component
Platform
Version
Edition
Systems and Asset Management
IBM Tivoli Asset Management for IT
All
Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.
Rate this page
Please take a moment to complete this form to help us better serve you.