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Getting <77,0,7>Security attributes prevent access to this object., error code: FN_IS_RA_10416, when trying to commit a document using IBM FileNet Image Resource Adapter (ISRA)

Troubleshooting


Problem

Getting "<77,0,7>Security attributes prevent access to this object., error code: FN_IS_RA_10416" in the ISRA.log file when trying to commit a document using IBM FileNet Image Resource Adapter (ISRA)

Symptom

In this particular case, the elog of Image Service (IS) server contained the following warning:
==================
2011/05/23 05:56:55.819 77,0,8 <fnsw> CSMs  (2416724) ... [WARNING]
csm_find_free_by_size: Cache fragmentation occurring.  Consider increasing cache size.

max_sect_needed: 23min_sect_needed: 1 free size: 8, CSM_MIN_FS_CHUNK: 256

==================

Cause


The IS page cache is getting full and preventing new documents from being committed.

Resolving The Problem

Increase the size of IS page cache or free up space by deleting unused objects in the IS page cache to allow new documents to be committed.

[{"Product":{"code":"SSNVUD","label":"FileNet Image Services"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Image Services Resource Adapter","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.4","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21504433