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Receive java.lang.ExceptionInInitializerError during Case Foundation Business Process Framework login

Troubleshooting


Problem

Unable to log on to Business Process Framework (BPF) application. Receive java.lang.ExceptionInInitializerError error

Symptom


Here is the log excerpt :

2011-06-09 08:03:02,572 ERROR [WebContainer : 3]
com.filenet.bp8.toolkit.server.ui.Bp8ErrorMessageBox (<init>:97) - Error on JSP: null java.lang.ExceptionInInitializerError
at java.lang.J9VMInternals.initialize(J9VMInternals.java:218)
at com.filenet.bp8.apps.server.servlet.WebAppInit.init(WebAppInit.java:117)
at javax.servlet.GenericServlet.init(GenericServlet.java:256)
...
...
Caused by:
com.filenet.bp8.config.ConfigurationException: Application settings failed to load from com.ibm.ws.rsadapter.jdbc.WSJdbcDataSource@35ab0ac3
at com.filenet.bp8.config.ApplicationSettings.load(ApplicationSettings.java:93) at com.filenet.bp8.config.AbstractConfiguration.<init>(AbstractConfiguration.java:18) at com.filenet.bp8.config.ApplicationSettings.<clinit>(ApplicationSettings.java:49) at java.lang.J9VMInternals.initializeImpl(Native Method)
at java.lang.J9VMInternals.initialize(J9VMInternals.java:196)
... 24 more

Cause

The web.xml for BPF application has wrong datasource name for BPF metastore

Resolving The Problem

  1. Stop Application Server.
  2. Delete the Application Server cache.
  3. Take a backup of BPF web.xml file.
  4. Modify the web.xml and specify the correct datasource name.
    See an example below:
      <init-param>
      <param-name>MetaStoreDSName</param-name>
      <param-value>FNBPFDS</param-value>
      </init-param>
      <init-param>
      <param-name>ProcessStoreDSName</param-name>
      <param-value>FNPEDS</param-value>
      </init-param>

Make to restart Application Server after the above change, and try logon to BPF application.

[{"Product":{"code":"SSTHRT","label":"IBM Case Foundation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Business Process Framework","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"4.1","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21507653