APAR status
Closed as program error.
Error description
Under very high load with many users attempt to log in to the eProcess server at the same time, users may encounter a contention where server is too busy validating the security authentication. Minimizing the global lock semaphores helps to optimize the performance for root logon.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * eProcess 5.2.0 users * **************************************************************** * PROBLEM DESCRIPTION: * * Under very high load with many users attempt to log in to * * the * * eProcess server at the same time, users may encounter a * * contention where server is too busy validating the security * * authentication. * **************************************************************** * RECOMMENDATION: * * The eProcess release described in this APAR, eProcess-5.2.0, * * is obsolete and the release is unsupported. Upgrade to any * * current supported release * ****************************************************************
Problem conclusion
Resolved by minimizing the global lock semaphores which helps to optimize the performance for root logon. Fixed in eProcess-5.2.0-1018
Temporary fix
eProcess-5.2.0-1018
Comments
APAR Information
APAR number
PJ41787
Reported component name
EPROCESS SERVIC
Reported component ID
5724R8700
Reported release
520
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2013-12-11
Closed date
2017-05-19
Last modified date
2017-05-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
EPROCESS SERVIC
Fixed component ID
5724R8700
Applicable component levels
R520 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCMRFJ","label":"eProcess services"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
19 May 2017