IBM Support

Unable to Set Invoice to Approved or Paid

Troubleshooting


Problem

When a user attempts to set an Invoice to APPROVED or PAID, an error is displayed

Symptom

BMXAA2007E - There is a cost or tax amount difference between the invoice header and lines, which needs to be manually allocated.

Resolving The Problem

If blanking out the tolerance levels in Security Groups did not resolve the issue, make the following changes in the Database Configuration:


INVOICE.TOTALTAX1
- Changed length from 10 to 12, scale from 2 to 4

INVOICE.PRETAXTOTAL
- Changed length from 10 to 12, scale from 2 to 4

INVOICE.TOTALCOST
- Changed length from 10 to 12, scale from 2 to 4

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Invoices","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.1;7.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
14 November 2019

UID

swg21670503