Troubleshooting
Problem
When a user attempts to set an Invoice to APPROVED or PAID, an error is displayed
Symptom
BMXAA2007E - There is a cost or tax amount difference between the invoice header and lines, which needs to be manually allocated.
Resolving The Problem
If blanking out the tolerance levels in Security Groups did not resolve the issue, make the following changes in the Database Configuration:
INVOICE.TOTALTAX1
- Changed length from 10 to 12, scale from 2 to 4
INVOICE.PRETAXTOTAL
- Changed length from 10 to 12, scale from 2 to 4
INVOICE.TOTALCOST
- Changed length from 10 to 12, scale from 2 to 4
INVOICE.TOTALTAX1
- Changed length from 10 to 12, scale from 2 to 4
INVOICE.PRETAXTOTAL
- Changed length from 10 to 12, scale from 2 to 4
INVOICE.TOTALCOST
- Changed length from 10 to 12, scale from 2 to 4
[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Invoices","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.1;7.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
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Document Information
Modified date:
14 November 2019
UID
swg21670503