| Note that this item applies only to customers who have already installed CCMDB 7.1. If you have not already installed CCMDB 7.1, the refreshed product image will contain the translated documentation.
There are three portions of the product documentation that have been translated: the information center, the Maximo help, and the help for Integration Composer. You will find a directory for each of these types of information off the root directory of the refreshed Quick Start DVD. In the root directory is a readme file that lists what is contained in each directory. The refreshed Quick Start DVD image is available for download from Passport Advantage, or you can request a copy of the physical DVD.
After you have obtained either the physical DVD or the downloaded image, review the instructions in each of the three directories. The following information includes corrections for these instructions:
1. The instructions for installing the help for Integration Composer are correct. Note that you can have only one language installed at a time for this help.
2. In the instructions for deploying the translated information center, include this correction: you must deploy the updates from the administrative workstation, not from the WebSphere® Deployment Manager server.
3. Replace the instructions for installing the translated Maximo help with these steps:
Implement your translated Maximo help files as follows:
1. Backup your existing Maximo help files
2. Stop the WebSphere application server
3. Extract the translated Maximo help files to the proper location
4. Rebuild the maximohelp EAR file
5. Uninstall the existing maximohelp application
6. Redeploy the maximohelp EAR file
7. Restart the WebSphere application server
8. Verify a successful deployment of the translated Maximo help files
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Backup your existing Maximo help files:
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On the application server, navigate to the following location and backup the directory: <MAXIMO_HOME>\applications\maximohelp\helpweb\webmodule
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Stop the WebSphere application server:
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1. Open a browser window and enter the URL: http://<machine_name>:<port_number>/ibm/console (default port_number: 9060) and log in to the Integrated Solutions Console as an administrative user.
2. Navigate to Servers>Application Servers, select the WebSphere application server (for example, MXServer) and click Stop.
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Extract the translated Maximo help files to the proper location:
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On the application server, extract the translated help .zip files to the following location (preserving the existing file structure): <MAXIMO_HOME>\applications\maximohelp\helpweb\webmodule. Replace the existing files, but do not delete other files from the directory.
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Rebuild the maximohelp EAR file:
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1. Open a command prompt.
2. Go to <MAXIMO_HOME>\deployment
3. Run the buildhelpear script.
The script takes several minutes to run and displays a BUILD SUCCESSFUL message when complete.
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Uninstall the existing maximohelp application:
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In the Integrated Solutions Console, navigate to Applications>Enterprise Applications, select the MAXIMOHELP application and click Uninstall.
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Redeploy the maximohelp EAR file:
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Before the deployment, verify that the Deployment Manager and the node agent are both started:
1. In the Integrated Solutions Console, navigate to System Administration>Deployment manager, and check the status.
2. Navigate to System Administration>Node agents, select nodeagent, and check the status.
To deploy the maximohelp EAR file:
1. In the Integrated Solutions Console, navigate to Applications>Install New Application.
2. In the "Preparing for the application installation” panel, select the appropriate file system (local or remote).
3. Click Browse, navigate to your <MAXIMO_HOME>\deployment\default folder.
4. Select maximohelp.ear, click Open in the dialog box, and click Next.
5. In the "Install New Application” panel, step 1 “Select Installation Options”, click Next.
6. In step 2 "Map modules to servers", select the maximohelp.war module, select both the application server target where you want to install the application (for example, MXServer) and the http server plugin (default: webserver1), click Apply, and click Next.
7. In step 3 “Map virtual hosts for Web modules” panel, select maximohelp.war, from the Virtual host drop-down list, choose your target Virtual Host (for example, default_host) and click Next.
8. In the "Summary" panel, click Finish. The deployment process takes several minutes to complete.
9. When you see the message stating that the installation was successful, click Save.
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Restart the WebSphere application server:
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1. In the Integrated Solutions Console, Navigate to Servers>Application Servers.
2. select the WebSphere application server (for example, MXServer), and click Start.
Wait until the process is complete before trying to access the online help. This process may take several minutes.
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Verify a successful deployment of the translated Maximo help files
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1. Open a browser window.
2. Navigate to the CCMDB login URL. For example: http://hostname:/maximo.
3. Log in to the Start Center.
4. Click Help>Help, and verify that the help appears in the correct language, that is, the language matches the language of the User Interface.
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