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Featured Documents for Impact
 Product documentation
 
Abstract
This list features the documents most frequently requested by our customers, as well as other information identified by Support as valuable in helping answer your questions related to Netcool/Impact.

See "Change History" at bottom of page, for date of most recent updates, reflecting new trends and issues.
 
 
Content
This note contains links (URLs) to Impact technical support documents and information that can help you get more value from your software, and be proactive in your support and administration of Impact.
This note includes:
  • Hot Topics
  • Downloads and Updates
  • Using Webtop
  • IBM Software Support Resources

Hot Topics

There is an error in the plain text version of the readme for Impact 4.0.2. The corrected readme is available on at this page.

Software version: 4.0.2
Operating system(s): All



How to resolve InstallShield errors during Impact installation.

Software version: 4.0, 3.1, 3.0
Operating system(s): All



What should I do if I see Out Memory Exception on the impact server log files?

Software version: 4.0
Operating system(s): All


How can I resolve the error "impact.password=Exception in thread "CompilerThread0" java.lang.OutOfMemoryError"?

Software version: 4.0, 3.1
Operating system(s): All


How can I control the number of SQL connections that Impact is making to the object server?

Software version: 3.1
Operating system(s): All


Security Manager vulnerability corrected in SM 1.3 IF0002 and SM 1.4.

Software version: 4.0 (Security Manager 1.3)
Operating system(s): All

Downloads and Updates


Using Impact

Welcome to the Impact information center.


Five-day course designed for the system administrator responsible for installing, configuring, and maintaining the Netcool/Impact product.

The course takes students through practical exercises, teaching both common policies in use and covering key development concepts. After covering some introductory material, the class focuses on learning a new concept and applying that concept in a policy building lab. Each lab progressively builds upon previous labs, offering the students the opportunity to input policies and to debug and explore how each policy works. A Netcool/OMNIbus and sample relational database installation is available in class to use with the Netcool/Impact product.


Five-day course designed to address all aspects of IBM Tivoli Netcool/Impact. Students will undertake practical exercises throughout the course, built to teach both common policies in use and to cover key development concepts. In the lab exercises a Tivoli Netcool/OMNIbus and sample relational database will be available in class to use with the Tivoli Netcool/Impact product.

After some introductory material, the class will focus on learning a new concept then applying that concept in a policy building lab. Each lab will progressively build on previous labs, offering the students not just the opportunity to input policies, but to debug and explore how each works.

IBM Software Support Resources

Primary support resources for Netcool/Impact.
The IBM Software Support Lifecycle policy specifies the length of time support will be available for IBM software.
This is a stand-alone application that allows you to easily search IBM.com for all types of software support content plus organizes the major areas of not only Software support, but the individual brand support sites into a concise application.


Change History

31 March 2008: Creation Date.
 
 
 

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Document information
 Product categories:
 Software
 Systems and Asset Management
 Network Management & Performance
 IBM Tivoli Netcool/Impact
 Operating system(s):
  AIX, HP-UX, Linux, Solaris, Windows
 Software version:
  4.0.1, 4.0.2
 Reference #:
  7012067
 IBM Group:
 Software Group
 Modified date:
 2008-03-31

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