This document applies only to the following language version(s): English
Abstract
Unable to lock cache tables error after ITNM Fixpack 4 installation on MySQL and Oracle databases
Content
After Installation of ITNM IP Fix Pack 4 in environments using MySQL or Oracle databases, the following errors can appear in the $NCHOME/log/precision/ncp_topoviz.log file when trying to add / access / amend network views. java.lang.RuntimeException: java.lang.RuntimeException: Unable to lock cache tables
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WORKAROUND: For MySQL environments:
login to MySQL database using root privileges
enter command:
GRANT LOCK TABLES on *.* TO 'ncim@<host>';
where <host> should be replaced with host from which GUI connects to MySQL database (for installations with GUI running on the same machine as MySQL database this should be localhost)
restart NGF server
For Oracle environments:
login to database as system user
enter command:
GRANT LOCK ANY table to ncim;
restart NGF server
Product Alias/Synonym
ITNMv3.7
Copyright and trademark information
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