Troubleshooting
Problem
DMC hangs starting up
Symptom
java console log contains errors similar to
.. GET http://myHost:9430/cdm/images/login_bckgr_top.png [HTTP/1.1 404 Not Found 15s]
this message will show for many images under dist/deploy-tomcat
Cause
dist/deploy-tomcat/*.war files not deployed correctly
Resolving The Problem
1) stop TADDM
2) backup the deploy-tomcat directory to somewhere other than deploy-tomcat (eg. /tmp)
3) in deploy-tomcat you will see various *.war files, eg;
ls *.war
axis.war cdm.war GetTaddmVersion.war images.war install.war
ProactiveIn.war rest.war ROOT.war
Each one of these war files will have a corresponding directory name.
You can delete the directory as long as a war file exists. Delete all directories for which there is a war file. This will cause tomcat to redeploy each war file on next start up.
Do not delete any directory that does NOT have a corresponding war file.
4) start TADDM
5) confirm the missing files are there and that you can now launch the UI.
Product Synonym
TADDM
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Document Information
Modified date:
17 June 2018
UID
swg21670862