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How can customers get access to the latest Domino Access for Microsoft Outlook (DAMO) release?
 Technote (FAQ)
 
 
Question
Until the Fix Central opportunity became available, it was necessary for customers to open a Support PMR to receive the current Domino® Access for Microsoft® Outlook (DAMO) Special Build. Typically, before Support will research any DAMO issues, it will be requested that the latest DAMO release (Special Build) be installed to see if the problem exists in that release.
 
Answer
To download the current Special Build if one is available, it will be necessary to have your IBM ID in addition to your Passport Advantage Site Number available. At no time in the following steps will you be required to enter your Passport Advantage ID. However, the person performing the download must be listed in the Passport Advantage entitlement list for this site. If you do not have and IBM ID, the steps below will include instructions to register for one.

DAMO can be downloaded using the following steps:

1. Access Fix Central:
http://www-933.ibm.com/eserver/support/fixes/

2. Choose "Lotus" for Product Family.

3. Choose "Lotus Domino Access for Microsoft Outlook" for Product.

4. For Installed Version, choose "All". Typically, only the latest Special Build will be available.

5. Choose "All" for platform. DAMO only runs in a Windows environment.

6. Click "Continue".

7. Click "Continue" on the Identify Fixes page.

8. From the Select Fixes and Download Method page, review the available information and choose the file to download.

9. Click "Continue".

10. At the link included in the sentence “To download the fixes below, sign in using your IBM ID and password”. Note: (make sure to enter your IBM ID not your Passport Advantage ID).


    a. If you do not have an IBM ID, click the “Entitlement help” link.

    b. If you have not previously done so, clicking the “Entitlement help” link and following the instructions will link your IBM ID with your Passport Advantage entitlement based on your Passport Advantage Site Number


To see fixes and changes to the most recent Special Build, see the readme file associated with this Special Build:
http://www.ibm.com/support/docview.wss?rs=3025&uid=swg27013650

More useful product specific information:

IBM Lotus Domino Information Center

and

Key Content Resources for Lotus Domino Access for Microsoft Outlook
 
 
 

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Document information
 Product categories:
 Software
 Messaging Applications
 Advanced Messaging
 Lotus Domino Access for Microsoft Outlook
 General
 Operating system(s):
  Windows
 Software version:
  8.0.2
 Reference #:
  1321549
 IBM Group:
 Software Group
 Modified date:
 2008-10-29

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