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IBM WebSphere DataPower Appliance Support Lifecycle
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| | | Abstract | | This document provides information on IBM WebSphere DataPower Support Lifecycle. | | | | | | Content | IBM WebSphere DataPower continues to provide functionally rich technology to the market place through newer, more capable appliances. As older appliances mature, they will eventually be retired and no longer supported. IBM WebSphere DataPower wants to minimize the business impact of change to our customers so we have created the IBM WebSphere DataPower End of Service policy to assist our customers with your planning.
The IBM WebSphere DataPower Appliance End of Service policy will:
- Provide a minimum of five years device product technical support, starting at the General Availability of the new product
- Publish a notice of support discontinuance (end of service) for a product at least 12 months before the effective date
- May make support extensions available, for an additional fee after the service end of life date has been met and as inventory and capability is sustainable
Our latest firmware releases introduce new feature and functionally rich technologies as well as cumulative maintenance fixes. Our goal is to provide you with quality firmware release upgrades that are easy to install. We recommend that our customers update to the latest releases in order to proactively avoid problems that are already resolved.
| WebSphere DataPower will provide a minimum of 2 years of support for each firmware release beginning at the general availability (GA) of the release. WebSphere DataPower will continue to support the latest three levels of its firmware even if some of those firmware levels have aged more than 2 years. We will make these releases and their latest updates available from our support web page. Releases of the WebSphere DataPower firmware that are older than 2 years and are not within the three latest levels of firmware are subject to support withdrawal at any time. Customers will receive a 6-month notice of this withdrawal for planning purposes. |
NOTE: For End of Service information on DataPower Appliance 9001, 9002, 9003 and 9004 Hardware generation devices, refer to technote 1317845.
Note: | IBM WebSphere DataPower customers can use the table below to track how long their version and release of a particular firmware level will be supported. Using the information in this table, customers will be able to effectively plan their firmware investment, without any gaps in support. |
Note: At minimum, the three latest releases will be supported.
WebSphere DataPower hopes this information is useful and assists our customers to effectively plan their technology investment.
For information on current WebSphere DataPower firmware versions, see
Supported Firmware versions and recommended upgrade levels for IBM WebSphere DataPower SOA Appliance".
Refer to the contact information on this web site for telephone numbers to reach IBM WebSphere DataPower SOA Appliance Support.
"All statements regarding IBM future direction or intent, including current product plans, are subject to change or withdrawal without notice and represent goals and objectives only. All information is provided for informational purposes only, on an “as is” basis, without warranty of any kind." | | | | | | | | Cross Reference information | | Segment | Product | Component | Platform | Version | Edition | | Business Integration | WebSphere DataPower XML Security Gateway XS40 | Not Applicable | Firmware | 3.6.0, 3.7.1, 3.7.2, 3.7.3 | Edition Independent | | Business Integration | WebSphere DataPower XML Accelerator XA35 | Not Applicable | Firmware | 3.6.0, 3.7.1, 3.7.2, 3.7.3 | Edition Independent | | Business Integration | WebSphere DataPower B2B Appliance XB60 | Not Applicable | Firmware | 1.0.0, 3.7.3 | Edition Independent | | Business Integration | WebSphere DataPower Low Latency Appliance XM70 | Not Applicable | Firmware | 1.0.0, 3.7.3 | Edition Independent | | Business Integration | WebSphere DataPower SOA Appliances | General | Firmware | 3.7.3, 3.7.2, 3.7.1, 3.6.1, 3.6.0, 1.0.0 | Edition Independent |
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| Product categories: |
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| | Software | |
| | Business Integration and Optimization | |
| | Application Integration and Connectivity | |
| | WebSphere DataPower Integration Appliance XI50 | |
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| Operating system(s): |
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Firmware
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| Software version: |
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3.6.0, 3.6.1, 3.7.1, 3.7.2, 3.7.3
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| Software edition: |
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Edition Independent
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| Reference #: |
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1246298
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| IBM Group: |
| | Software Group |
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| Modified date: |
| | 2007-01-19 |
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