IBM Support

MustGather - Read first for WebSphere Transformation Extender

Technote (troubleshooting)


Problem(Abstract)

MustGather documents aid in problem determination and save time resolving Problem Management Records (PMRs).

Collecting MustGather data early, even before opening the PMR, helps IBM® WebSphere® Transformation Extender (WTX) Support quickly determine if:
1. Symptoms match known problems (rediscovery).
2. There is a non-defect problem that can be identified and resolved.
3. There is a defect that identifies a workaround to reduce severity.
4. Locating root cause can speed development of a code fix.

Resolving the problem

Product Alias/Synonym

Ascential DataStage TX Mercator

Document information

More support for: Transformation Extender

Software version: 8.2, 8.3, 8.4

Operating system(s): AIX, HP-UX, Linux, Platform Independent, Solaris, Windows, z/OS

Software edition: International, US

Reference #: 1244201

Modified date: 06 March 2015


Translate this page: