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Getting Started Guide, IBM AnyPlace Kiosk (4838-3xx)
 Technote (FAQ)
 
Question
Information to assist you with understanding initial setup, use and support options available for the IBM AnyPlace Kiosk (4838) models 3xx.
 
Answer
Applicable Models: 4838-3xx
(See "ALIAS" section below for full model listing)

Looking for information and/or assistance with your IBM Anyplace Kiosk? The information below will guide you to the many resources available to you on our support site.

Getting Started Guide
This document contains detailed information to help you get started with developing and/or using the IBM AnyPlace Kiosk. The guide should be used as a supplement to the "IBM AnyPlace Kiosk Planning, Installation and Service Guide".
48383xxGSGv12.pdf

Support Information
Knowledge Base Search Engine
The resources available for your product are categorized under the special keyword "apk2", as the second generation of models for the IBM AnyPlace Kiosk. Use this keyword to search the Knowledge Base more efficiently. For example, to find articles pertaining to the "IBM AnyPlace Kiosk", model 4838-310, omnidirectional scanner, search for:
apk2 omni scanner

This search will also return documents which are published for the AnyPlace Kiosk models 5xx/7xx/9xx which contain common information. Using "anyplace", "kiosk" or "4838" will return results for your model as well as for other Anyplace Kiosk versions which may not be valid for your search.

Drivers and Downloads: Click here to access

Publications: Click here to access

All "AnyPlace" Knowledge Base articles: Click here to access


Diagnostics
Download our latest version of the IBM Diagnostics Package. The download will create a bootable image on a USB memory stick. Using this diagnostic package you can ensure that your kiosk and IBM peripherals are functioning properly.

Click here to Download the IBM Diagnostics Package Now


Need Further Assistance? Ask our Experts!
Use the link below to submit a question to our Point of Sale and Kiosk experts. You'll receive an automatic confirmation of their receipt of your question, followed by a prompt response to your question.
 
 
Product Alias/Synonym
4838-310
4838-31E
4838-330
4838-33E
 
 
 

Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.
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Document information
 Product categories:
 Hardware
 Point of Sale (POS) and Self Service Hardware
 Self Service Systems
 Kiosks
 AnyPlace Kiosk
 Kiosk
 Publications
 Operating system(s):
  Platform Independent
 Version:
  4838-3xx
 Reference #:
  R1004158
 IBM Group:
 Point of Sale
 Modified date:
 2008-06-05

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