4610, Thermal Paper Testing / Recommended Suppliers

Technote (FAQ)


Question

Preventing premature wear of 4610 thermal print head and cutter blade by using appropriate paper stock.

Answer

OEM Thermal Paper Testing

The following OEM thermal papers have been tested by IBM Retail Store Solutions for use with IBM SureMark 4610 printers. This testing program only applies to the specific paper products listed below. IBM testing only confirms that use of these papers will not negatively affect the operating life of the various 4610 printer mechanisms, specifically only the thermal print head and thermal paper cutter blades in a controlled environment. IBM testing only confirms the following:

1) Use of these papers will not negatively affect the operating life of the various 4610 printer mechanisms, specifically only the thermal print head and thermal paper cutter blades in a controlled environment.

2) Use of these papers will not negatively affect the paper feeding performance of the printer in various temperature and humidity operating environments.

IBM’s thermal paper testing does not warrant any other claims made by the paper manufacturer, including archive life and sensitivity, some of which are provided by the paper manufacturers and included for convenience in the "descriptions" column of the chart below. For specific paper information, please contact the manufacturer directly.

Because of vast differences in customer environments, for optimal performance, IBM recommends that each user carry out field tests of a given printer and paper combination in your specific environment.


For customers who operate in countries where Fiscal laws apply; Be sure to use only those papers that meet the requirements of the tax authorities of your country for archiving tax related data.

Printer reliability and performance are directly related to the quality of the supplies used by the customer. Using only papers that are on the following tested papers list will help to ensure that your printers will perform well over an extended period of time. Use of papers not included on the tested papers list may result in a billable service call if printer failures are determined by IBM to be the result of using these papers. Thermal paper with post-processing, such as (but not limited to) preprinted watermarks, coupons, or advertisements printed on the front or back of the paper, is not tested by IBM. Some inks and printing processes will work acceptably, while others will not. Printer problems that are caused by supplies that include preprinting may result in a billable service call, regardless of the existence of a service contract.

Please note that not all papers are supported on the 4610-2CR/2NR and 1NR/1NA printers.

Paper companies and IBM customers who wish to nominate a particular paper grade for testing should contact their IBM Representative.

Company Product
Printer
Descriptions
Appleton
Old Name: T1030

New Name: Alpha 400-2.3

TI 1/2
TI 3/45
TF/M 6/7
TI 8/9
2CR/2NR/1NR
Economy POS grade for retail use. Good general imaging characteristics. Suited for flexographic and UV litho printing front and back
Appleton
Alpha 400-2.1
TI 1/2
TI 3/45
TF/M 6/7
TI 8/9
Lower caliper economy POS grade for retail use. Good general imaging characteristics.
Appleton
Old Name: T1012A
New Name: Alpha 800-2.4
TI 1/2
TI 3/45
TF/M 6/7
TI 8/9
High sensitivity POS grade. Excellent barcode and graphics imaging. Suited for flexographic and UV litho printing front and back
Appleton
Old Name: Superior
New Name: Alpha 800-3.4
TI 1/2
TI 3/45
TF/M 6/7
TI 8/9
Heavy weight, high sensitivity POS grade.
Bond-like paper feel
Hansol Paper Co., Ltd. Hansol Thermo 48 gsm TI3/4/5, TI6/7, TI 8/9 Low caliper economy POS grade.
High brightness and good imaging characteristics.
Hansol Paper Co., Ltd. Hansol Thermo 55 gsm TI3/4/5, TI6/7, TI 8/9 Typical POS application with
good imaging characteristics for letters, numbers, and barcodes.
High brightness.
Jujo Thermal
AF50KS-E
TI 1/2
TI 3/45
TF/M 6/7
TI 8/9
Premium grade for cash registers, receipt, coupon and P.O.S. use. Excellent imaging characteristics for letters, numbers and barcodes. Available through the global sales office networks of Mitsui & Co. and Japan Pulp and Paper (please visit www.Jujothermal.com for details).
Jujo Thermal TF50KS-E
2CR/2NR/1NR
Premium long life grade for demanding cash register, receipt, coupon and P.O.S. use, with 10 year image stability guarantee. Excellent imaging characteristics for letters, numbers and barcodes. Excellent resistance against heat, plasticizers (PVC), oil, grease and water. Available through the global sales office networks of Mitsui & Co. and Japan Pulp and Paper (please visit www.Jujothermal.com for details).
Jujo Thermal
AP50KS-FZ
TI 1/2
TI 3/45
TF/M 6/7
TI 8/9
Premium long life grade for demanding cash register, receipt, coupon and P.O.S. use, with 10 year image stability guarantee. Excellent imaging characteristics for letters, numbers and barcodes. Excellent resistance against heat, plasticizers (PVC), oil, grease and water. Available through the global sales office networks of Mitsui & Co. and Japan Pulp and Paper (please visit www.Jujothermal.com for details).
Kanzaki
P-300
TI 1/2
TI 3/45
TF/M 6/7
TI 8/9
Lightweight POS grade, retail application use.
Good imaging for letters, numbers and barcodes. Lower image density.
Kanzaki
P-300-2
TI 1/2
TI 3/45
TF/M 6/7
TI 8/9
2CR/2NR/1NR
A light weight and lower caliper POS grade. Designed for yielding additional feet per roll to reduce the cost of freight, roll changes and storage/handling. Good image for numbers, text and barcodes
Kanzaki
P-310
TI 1/2
TI 3/45
TF/M 6/7
TI 8/9
Similar to P-300 but with higher basis weight.
Good imaging for letters, numbers and barcodes.
Kanzaki
P-350
TI 1/2
TI 3/45
TF/M 6/7
TI 8/9
Typical POS application. Provides best degree of image density for printing while maintaining sharp barcode definition.
Kanzaki
P-350-2
TI 1/2
TI 3/45
TF/M 6/7
TI 8/9
Typical POS application. Provides best degree of image density for printing while maintaining sharp barcode definition.
Koehler
KT 48 F20
TI 1/2
TI 3/45
TF/M 6/7
TI 8/9
2CR/2NR/1NR
Designed for typical POS applications with excellent imaging characteristics
Koehler
KT55F18
KT55F20
TI 1/2
TI 3/45
TF/M 6/7
TI 8/9
2CR/2NR/1NR
Designed for typical POS applications with excellent imaging characteristics.
Mitsubishi
F-5041
TI 1/2
TI 3/45
TF/M 6/7
TI 8/9
Universal POS grade with high sensitivity and good thermal imaging qualities, for use in retail applications. Available through Mitsubishi's extensive worldwide sales and marketing
networks, including North America, Latin America, Europe and Asia.
Mitsubishi
P-5045
TI 1/2
TI 3/45
TF/M 6/7
TI 8/9
Universal POS grade with high sensitivity, good thermal imaging qualities and enhanced resistance against environmental influences. For use in retail & medical applications. Available through Mitsubishi's extensive worldwide sales and marketing networks, including North America, Latin America, Australia, Europe and Asia.
Torraspapel
Termax P-55 S
TI 1/2
TI 3/45
TF/M 6/7
TI 8/9
Thermal paper, non top coated, designed for the standard POS and other direct thermal applications.

The high accuracy of the coating system used to manufacture the product, provides an outstanding definition of the thermal image.

Contacts

Appleton
Customer Service
Phone (800) 922-1729
Fax (800) 922-1712
Hansol Paper Co., Ltd.
Global Fibres, Inc.
Tel: 562-809-1288 ext(102)
Fax: 562-809-3488
Email: jpak@hansolusa.com

Glen Byun
Hansol Paper Co., Ltd
Seoul, Korea
Tel:+82-2-3287-6447
Fax:3287-6643
Email: byun123@hansol.com
Jujo Thermal
Jujo Thermal Sales and Customer Service +358 2 8393 2900, email Jujosales@jujothermal.com
Kanzaki
(888) 526-9254
Customer Service
(413) 736 3216
Koehler
Customer Service
Phone 516-773-4337
Fax 516-773-2976
Mitsubishi
Mr. Ted Rice
Phone 212-605-2525
Torraspapel
Torraspapel Carbonless and Thermal Division.
Marketing Dept.
Phone: +34 93 482 10 91
Fax: + 34 93 482 09 10
e-mail: mktform@torraspapel.com


You can get in contact with the IBM Retail Store Solutions Brand Licensing Team through Techline.

IBM Brand POS Supplies
Nashua Corporation, a premier manufacturer and marketer of thermal specialty papers produces and markets point-of-sale receipt paper under the IBM brand. Only papers that are included on IBM’s tested list are available under the IBM brand. For more information, visit Nashua's website or contact Don Smith at (704) 951-8200 or dsmith@nashua.com

Product Alias/Synonym

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Document information


More support for:

4610 SureMark Point of Sale Printers
General

Version:

Version Independent

Operating system(s):

Platform Independent

Reference #:

R1002033

Modified date:

2012-02-16

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