IBM Support

IO20377: NOT ABLE TO FIND DRIVE M: ON 785 TERMINALS DURING FIRST BOOT.

 

APAR status

  • Closed as program error.

Error description

  • Unfortunately, there is a systematic problem that occurs on
    *every* 785 terminal, but not other models: when teh hard disk
    of a 785 has been formatted with STC at Z001 an dthe terminal
    boots up for the very 1st time, it will inevitably run into
    W065: preload fails with E15:drive M: not available which M: is
    configured. This is so only the very first boot.
    When they reload the same terminal again(cold or warm boot), the
    2nd attempt and all following will be successful.
    

Local fix

Problem summary

  •  When the hard disk of a 7x5 has been formatted
    with STC at
    Z001 and the terminal boots up for the very 1st
    time, the directories needed to start VFS
    don't exist, causing a failure on the preload
    bundles.
    The format of the Hard Drive is corerct but
    during Z046, "Enhanced Mode disk prep", the
    directories are erased.
    

Problem conclusion

  •  Change to code to detect the Hard Drive
    correctly and avoid
    the delete of the directories.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IO20377

  • Reported component name

    IBM 4690 OS V6

  • Reported component ID

    5639P7000

  • Reported release

    401

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-01-13

  • Closed date

    2014-01-13

  • Last modified date

    2014-01-13

  • APAR is sysrouted FROM one or more of the following:

    IO19362

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  •    HDTOOL   CPREPME  MACHIMPL VX_EOSR
    

Fix information

  • Fixed component name

    IBM 4690 OS V6

  • Fixed component ID

    5639P7000

Applicable component levels

  • R401 PSY

       UP

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Document Information

Modified date:
13 January 2014