SurePOS 500/600-xx1 and xx2 models, Operating System Installation Guide

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Question

SurePOS 500, Operating System Installation Guide. This is for the 4840-xx1 and 4840-xx2 models. There is a different guide for the later models

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SurePOS 500/600 Operating System Installation Guide
Please note the SurePOS 500/600 systems do not come preloaded with any Operating Systems (OS) or applications. The customer must install the supported OS of choice. If installing from a MicroSolutions Backpack parallel port CD-ROM drive, please follow the instructions for attaching the external CD ROM drive.


    Microsoft(R) Windows NT(R) 4.0


    These instructions were successful in installing Windows NT 4 Workstation on a SurePOS 500 / Kiosk using a MicroSolutions parallel port Backpack CD-ROM drive.

    Required items:
    > 2 - formatted 1.44 MB floppy disks
    > PS/2 keyboard
    > 3 NT 4 Install Boot disks
    > Backpack CD-ROM NT install driver (bpdisk.exe, 32-bit driver files Version 2.03/4.04.00 or later,
    > AMD PCNet NT 4 Ethernet driver (Support Web Site)
    > Standard (non-USB) Floppy Diskette drive
    > Windows NT 4 CD-ROM
    > 32 MB RAM or more
    > Hard disk drive.


    Procedure:
    1. Ensure the system BIOS is at the latest version.
    2. Extract the Backpack CD-ROM drivers to the root directory of a formatted 1.44 MB floppy disk.
    3. Extract the AMD PCNet NT 4 drivers to the root directory of another formatted 1.44 MB floppy disk.
      1. Connect the standard (non-USB) Floppy Diskette drive and a PS/2 keyboard to the system unit. A PS/2 mouse is optional and requires the use of a PS/2 port splitter. Note that Windows NT 4 does not support USB devices.
      2. Connect the CD-ROM drive to the Parallel port following this sequence exactly:
        - Connect power cable to Backpack.
        - Connect Power cable to power source.
        - Connect Backpack data cable to Backpack "COMPUTER" port.
        - Connect Backpack data cable to the system's Parallel port.
    4. Boot from the first 2 NT 4 install boot diskettes.
    5. Press <Enter> at the Setup Welcome screen.
    6. Press <Enter> at the Mass Storage Detection screen.
    7. Insert NT Disk 3 and press <Enter>.
    8. NT should find an "IDE CD-ROM (ATAPI 1.2)/PCI IDE Controller".
    9. When prompted, select "S" to specify additional drivers.
    10. Select "Other (Requires disk...). Insert the Backpack driver disk in the drive and press <Enter>.
    11. Press <Enter> to select the "Backpack Series...".
    12. The screen should now show "Backpack Series..." in the list along with the IDE Controller.
    13. Press <Enter> and insert NT Disk 3 when prompted.
    14. Read and agree to the License Agreement (PageDn and F8).
    15. Verify that Computer= Standard pc and select "Above list matches my computer".
    16. Partition the hard disk as desired. NOTE: Depending on the Service Pack level of NT being installed, the maximum partition size during NT install may be limited to around 2047 MB, regardless of file system type to be chosen.
    17. Format with the desired file system.
    18. Select the default install directory of " \WINNT ".
    19. Press <Enter> to perform the exhaustive hard disk exam.
    20. Insert the Backpack driver disk again when prompted and press <Enter>. Setup should proceed to copy files to your hard drive.
    21. Remove the floppy disk and press <Enter> to restart when prompted. Leave the CD-ROM in the drive.
    22. Setup will now continue from the hard drive. Proceed as documented by Windows NT's installation instructions except for the following:
      - If the SurePOS 500 or Kiosk system is to be on a network or internet, select "Next" at the Network Setup screen. Otherwise select "Do not connect this computer to a network.
      - Choose "Select from list..." and "Have disk...". Insert the AMD PCNet NT 4 ethernet driver diskette into the drive and select "OK".
      - Select "OK" to choose "AMD PCNet Family Ethernet Adapter".
      - At the Display Properties page, select "OK" and "OK". There is no built-in NT video driver for the system.

    After NT 4 is installed, install Service Pack 6a; then the Backpack CD-ROM (if applicable), Video, VIA Ultra-DMA IDE, Touch, and Sound and PCMCIA drivers (if applicable. See CardWizard(TM) Section below). These drivers may be found on the SurePOS 500 / Kiosk support web site. Follow the README files for each driver package. Also check for any Windows NT OS updates from Microsoft
    It the AMD PCNet ethernet driver was installed during NT Setup, there may be a Boot Event error after installation for the "PCNET DMI service". To stop this, change the service startup type in the Control Panel to "Disabled".

    CardWizard(TM) Windows NT Installation Notes:


    These notes are for installing the SystemSoft Cardwizard PCMCIA (PC Card) software for Windows NT on the SurePOS 500 / Kiosk. These notes only apply if your system has the optional PCMCIA controller.
    1. Ensure the PCMCIA controller is enabled in the BIOS Setup.
    2. Run the CardWizard Setup.exe.
    3. Select "Other" as the system type during installation.
    4. Restart system. Refer to the CardWizard documentation for usage notes.
    5. Insert any PCMCIA card(s) and install their respective drivers following the manufacturer's instructions.
    6. If problems are experienced with a PCMCIA device, try configuring the CardWizard software to allow certain IRQs to be used:
      - In CardWizard, select "Options", "Slot Management"
      - Select "Global IRQ Settings"
      - Uncheck the "Exclude All PCI IRQs" box and select "OK"
      - Select "Slot IRQ List".
      - Uncheck the "Exclude All PCI IRQs" box and select "OK"
      - Select "Share PCI IRQ" under "IRQ Sharing". and select "OK".
      If this does not remedy the problem, also try the remaining options under "IRQ Sharing".


    IBM High Rate Wireless LAN PC Card Windows NT Installation Notes:


    These notes are for installing the IBM Wireless LAN PC Card drivers and software for Windows NT on the SurePOS 500 / Kiosk. These notes only apply if your system has the optional PCMCIA controller.
    1. Install CardWizard or an equivalent PCMCIA adapter management software for NT.
    2. If using CardWizard, configure the software to allow PCI IRQs to be used:
      - In CardWizard, select "Options", "Slot Management"
      - Select "Global IRQ Settings"
      - Uncheck the "Exclude All PCI IRQs" box and select "OK"
      - Select "Slot IRQ List".
      - Uncheck the "Exclude All PCI IRQs" box and select "OK"
      - Select "Share PCI IRQ" under "IRQ Sharing". and select "OK".
    3. Install the LAN card's drivers and Client Manager software. If installing from the driver/client manager CD-ROM, the Windows NT drivers can be found in the \Drivers\Win_NT directory. Add the adapter via the Network Icon in the Control Panel. The Client Manager installation does NOT install the card's network drivers.
    4. If you experience problems using the adapter, use the Resources section of the Windows NT Diagnostics program (Start, Programs, Administrative Tools, Windows NT Diagnostics) to view which IRQ and I/O are free on the system. IRQ 7/9 and the Backpack CD-ROM's IRQ (if present, as viewed in Backpack icon in the Control Panel) may not appear in the list even though they are taken.
      Then verify that the LAN card's network driver is using a free IRQ and I/O by:
      - Open Network Icon in the Control Panel
      - Highlight the IBM Wireless LAN card and select "Properties".
      - Select "Edit Profile" then the "Adapter" tab.
      - Verify that the "I/O Base address" and "Interrupt" for the card do not conflict with any other system devices. If no free IRQs can be found, it may be necessary to disable some onboard device, such as serial, parallel, or audio, to free an IRQ for use by the LAN card. IRQ 3 and I/O 400h may be a likely choice if the onboard Serial Port B can be disabled.
    This LAN card model was successfully loaded on IRQ 9 I/O 400h (system with no audio), and IRQ 3 I/O 400h with onboard serial port B disabled in the BIOS Setup.


    Microsoft Windows(R) 98 Second Edition


    These instructions were successful in installing Windows 98 SE on the SurePOS 500 / Kiosk using a MicroSolutions parallel port Backpack CD-ROM drive.

    Required items:
    > PS/2 or USB keyboard
    > Windows 98 Boot Disk (see Note A)
    > Backpack CD-ROM DOS drivers (BPCD_DOS.exe, version 10.18.00 or later,
    > Standard or USB Floppy Diskette drive
    > Windows 98 CD-ROM
    > 32 MB RAM or more
    > Hard Disk drive.
    1. Ensure the system BIOS is at the latest version.
    2. Create a Windows 98 Boot Disk, then see Note A below.
    3. Extract the Backpack DOS CD-ROM drivers to the root directory of the Windows 98 Boot Disk.
      1. Connect the floppy diskette drive to the system.
      2. Connect the CD-ROM drive to the Parallel port following this sequence exactly:
        - Connect power cable to Backpack.
        - Connect Power cable to power source.
        - Connect Backpack data cable to Backpack "COMPUTER" port.
        - Connect Backpack data cable to the system's Parallel port.
      3. Boot from a Windows 98 Boot Diskette with the external DOS CD-ROM drivers copied to it. If there is insufficient space on the Windows 98 Boot disk to copy the Backpack CD-ROM drivers, the following files may be deleted:
      4. If your hard drive is not partitioned:
        - Run A:FDISK
        - Enable large Disk Y, Select 4 - Check Partitions, 1 - Create Partitions, 1 - Primary Partition, Use Maximum Size Y
        - REBOOT (Ctrl+Atl+Del). Leave the Boot disk in the diskette drive:
      5. Run A:FORMAT C:
        NOTE: Formatting erases all data on the partition!
      6. On completion of format create the following directory: MD c:\CABS
      7. Ensure the Windows 98 CD is in the CD ROM Drive.
      8. From A: type in the following: LOADCD
        - This runs the Backpack DOS CD-ROM driver loader. Access to the Windows 98 CD-ROM should now be available as the drive letter indicated when the driver loads. These instructions will assume D:
      9. Run: COPY D:\WIN98SE\*.* C:\CABS /s (This step takes approximately 10 - 30 minutes depending on the speed of your external CD-ROM)
      10. Upon completion of the copy, change directories to C:\CABS
      11. Run SETUP.EXE and follow the prompts to install Windows 98. Note the following:
        - Install the Ethernet driver (if required) after the Windows 98 Setup process.

    After Windows 98 is installed, install the Ethernet (if required), Secondary IDE controller patch, USB Patch, Backpack CD-ROM (if applicable), Video, Touch, and Sound and PCMCIA drivers (if applicable). These drivers may be found on the SurePOS 500 / Kiosk support web site. Follow the README files for each driver package. Also check for any Windows 98 OS updates from Microsoft

    Note A: Top allow space for the backpack DOS drivers, delete all files except for command.com, io.sys, and msdos.sys from the Win98 Boot Disk before copying the Backpack DOS drivers to the diskette.


    Microsoft Windows 2000


    These instructions were successful in installing Windows 2000 Professional on a SurePOS 500/600 using a MicroSolutions parallel port Backpack CD-ROM drive.
    This procedure is the "DOS" method for installing Windows 2000 onto a FAT16 or FAT32 formatted hard drive.

    Required items:
    > USB or PS/2 keyboard.
    > 3 blank formatted 1.44 MB floppy disks.
    > Backpack CD-ROM DOS drivers (BPCD_DOS.exe, version 10.18.00 or later, available at
    > Standard or USB Floppy Diskette drive.
    > AMD PCNet Windows 2000 Ethernet driver (Support Web Site).
    > Windows 98 Boot Disk, or a boot disk with FAT32 support.
    > Windows 2000 CD-ROM.
    > 128 MB RAM or more.
    > Hard Disk drive.

    Recommended Items:
    > USB (recommended) or PS/2 Mouse. A PS/2 mouse requires a PS/2 keyboard/Mouse adapter.
    1. Ensure the system BIOS is at the latest version.
    2. Create a Windows 98 Boot Disk.
    3. Extract the AMD PCNet Win2000 drivers to the root directory of a blank, formatted 1.44 MB floppy disk.
    4. Copy the Backpack DOS CD-ROM driver (BPCD_DOS.exe) to the root directory of a blank, formatted 1.44 MB floppy disk (Hereafter referred to as Backpack disk)
    5. Run BPCD_DOS.exe from the floppy disk to extract the files.
      1. Connect the floppy diskette drive to the system.
      2. Connect the CD-ROM drive to the system's Parallel port following this sequence exactly:
        - Connect power cable to Backpack.
        - Connect Power cable to power source.
        - Connect Backpack data cable to Backpack "COMPUTER" port.
        - Connect Backpack data cable to the system's Parallel port.
      3. Boot from the Windows 98 Boot Disk and select "Start Computer without CD-ROM support" if prompted.
      4. If your hard drive is not partitioned:
        - Type FDISK <Enter>
        - Enable large Disk Support Y, Select 4 - Check Partitions, 1 - Create Partitions, 1 - Primary Partition, Use Maximum Size Y
        - REBOOT (Ctrl+Atl+Del). Leave the Win98 Boot disk in the diskette drive:
      5. Type FORMAT C: <Enter>
        NOTE: Formatting erases all data on the partition!
      6. Ensure the Windows 2000 CD-ROM is in the CD ROM Drive.
      7. Insert the Backpack Disk into the floppy drive and type the following: LOADCD <Enter>
        - This runs the Backpack DOS CD-ROM driver loader. Access to the Windows 98 CD-ROM should now be available as the drive letter indicated when the driver loads. These instructions will assume E:
      8. Insert the Windows 98 boot disk again and type: smartdrv c+ e <Enter>
        - where "e" is the CD-ROM drive letter. This loads the Smartdrv disk caching program.
      9. Type: E: <Enter>
      10. Type: CD \i386 <Enter>
      11. Type Winnt <Enter>
      12. Accept the file location and install directory defaults. Reboot the system when prompted. Installation will now proceed from the hard drive.
    6. There may be a long delay when the message "Setup is starting Windows 2000" appears at the bottom of the screen. If this occurs, the system is not locked up. The delay lasts approximately 7 minutes while Setup checks the system.
    7. Press <Enter> at the Setup Welcome screen.
    8. Proceed to install Windows 2000 following Microsoft's documentation

    After Windows 2000 is installed, install Service Pack 1, Ethernet (if required), Secondary IDE controller patch, Backpack CD-ROM (if applicable), Video, Touch, and Sound and PCMCIA drivers (if applicable). These drivers may be found on the SurePOS 500 / Kiosk support web site. Follow the README files for each driver package. Also check for any Windows 2000 OS updates from Microsoft
    Installing Windows XP from a Backpack CD-ROM or cd-rewriter

    If you have already installed WinXP and just need to add Backpack support.

    Two methods of installing Windows XP using backpack are detailed here. The first method is for a brand new installation on a formatted hard drive. It requires initially loading the backpack 16-bit DOS driver (BPCDDRV.SYS). The second method allows upgrading a current Windows 95, 98, Me, 2000 or NT 4 computer to Windows XP and requires creation of a Hardware Manufacturer's Driver Disk.



    Installing Windows XP onto a blank formatted hard drive (DOS Method):

    Start by downloading the backpack CD-ROM 16-bit device driver from Micro Solutions' Web site (filename: BPCD_DOS.EXE). [Note: Micro-Solutions links no longer resolve. 3rd party web site supplied in the link. IBM not responsible for content.] Copy that file to a floppy disk and extract the drivers by typing: BPCD_DOS <enter>. You will also need a DOS boot disk (or Win95/98 Startup Disk) to begin the Windows XP installation. Make sure your hard drive (C: drive) is partitioned and formatted.
    1. Boot the computer with the DOS boot disk (or Win95/98 Startup Disk). Next, insert the diskette with the downloaded 16-bit Backpack installation files.
    From the A: prompt type: LOADCD <enter> This batch file loads the Backpack DOS driver and MSCDEX which assigns the backpack's drive letter, typically D:
    2. Insert the Windows XP installation CD into the Backpack and switch to the backpack drive by typing: D: <enter> (If backpack was assigned a different drive letter, substitute that letter for D:). Next, change to the 'I386' directory by typing: CD\I386 <enter> and begin the Windows XP installation by typing: WINNT <enter> Follow the steps on-screen.
    3. If you wish to continue using the backpack on your Windows XP system, you will need to install the backpack 32-bit software package [Note: Micro-Solutions links no longer resolve. 3rd party web site supplied in the link. IBM not responsible for content]. after installation of Windows XP is complete.

    Microsoft Windows XP


    Follow the Windows 2000 instructions and update the video driver

    Video Driver Install Procedure
    1. Download and execute the self-extracting executable.
    2. Allow the drivers to unzip to c:\drivers\video.
    1. Click the Start menu.
    2. Right-click the "My Computer" icon.
    3. Click the "Hardware" tab and click "Device Manager".
    4. Double-click "Display Adapters".
    5. Double-click "Trident Video Accelerator CyberBlade-i7".
    6. Click the "Driver" tab.
    7. Click the "Update Driver" button.
    8. Click the "Install from a list..." radio button and click "Next".
    9. Click the "Don't Search..." radio button and click "Next".
    10. Click the "Have Disk" button.
    11. Type "c:\drivers\video" and click "OK".
    12. Click "Trident Video Accelerator CyrberBlade-i7 6.1013.11" and click "Next".
    13. A dialog box will appear warning that the driver is not certified. Click "Continue Anyway".
    14. Click "Finish".
    15. Click "Close".
    16. Restart when prompted.

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Document information


More support for:

SurePOS 500 Series
Terminal

Version:

4840-5x1, 4840-5x2, 4840-6x1, 4840-6x2

Operating system(s):

DOS, Linux, Windows 2000, Windows XP

Reference #:

R1001312

Modified date:

2006-03-21

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