Network Management Newsletter

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• Solution News
• General News
• Technical Information Update
• Technical Exchange
• FAQs and Hints & Tips
• Education and Certification
• Tivoli Information and Support Assistance webpage links (to access the items highlighted in previous Newsletter + much more)
• Solution Specific links
  • Business & Service Quality Management, including
    - Tivoli Netcool Service Quality Manager
    - Tivoli Business Service Manager (TBSM)
  • Event Management, including
    - Tivoli Netcool/Omnibus
    - Tivoli Netcool/Impact
    - Netcool/Portal
    - Tivoli Netcool/Reporter
    - Tivoli Netcool/Webtop
  • Network Performance Management, including
    - Netcool/Proviso - Telco
    - Tivoli Netcool Performance Manager
    - Tivoli Netcool Performance Manager for Wireless
    - Prospect
    - MPM (Metrica Performance Manager)
    - NPR (Network Performance Reporter)
  • Network Manager, including
    - Tivoli Network Manager IP Edition
    - Tivoli Network Manager Transmission Edition
  • Next Generation Service Management Solutions, including
    - Tivoli Netcool Carrier VoIP Manager
    - Tivoli Netcool Enterprise VoIP Manager
    - Tivoli Netcool IP Multimedia Subsystem Manager

• Distributed architecture can dramatically reduce CPU usage in database server thus reducing CapEx
• Faster and more predictable data loading times using new Java-based loaders
• Demonstrated scalability up to 120 GB (90k cells) of daily tablespace size which is a principle driver in hardware sizing requirements
• Incredible flexibility in hardware configuration and scalability options when using IBM BladeCenter and IBM System x family of servers

• Microsoft Windows 2000 and Microsoft Office XP are no longer supported
• Framework for removal of password in plain-text file (must also be applied to each Prospect vendor/technology pack)
• Prospect Web reporting
  • Rehoming
  • Forecasting
• Command-line interface (CLI) additions to classic Prospect
  • Busy hour import/export
  • Soft alarm import/export
• Command-line interface (CLI) additions to Prospect Web
  • Report definitions, schedules, and results import/export
• Operator action audit trail
  • Specified user actions to log including creation, modification and deletion of Reports Definitions, Groups and Schedules, Soft Alarm Templates, Definitions, Groups and Schedules and/or UDCs from the Prospect Web client and/or Classic ClientAlarm Templates, Definitions, Groups and Schedules and/or UDCs from the Prospect Web client and/or Classic Client

• Collects Cisco NetFlow versions v5, v7, v9 and the Internet Engineering Task Force (IETF) defined Internet Protocol Flow Information eXchange protocol (IPFIX) flow records
• Is designed to be highly scalable and cost effective - appropriate for basic enterprise environments through Tier 1 CSPs
• Can improve capacity planning and network redesigns - helps optimize use of network resources so network designers are able to be more judicious in making plans knowing the composition and sources of network traffic
• Assists efforts to ensure mission-critical applications are provided the necessary resources
• Identifies unanticipated traffic and isolates to source
• Identifies most of the applications that are consuming most network bandwidth and by what hosts within the network
• Has early detection of traffic pattern changes - changes that could impact service performance
• Locates business impacting network problems that are caused by incorrect configuration, unexpected customer traffic
• Validates network architecture updates and new network and traffic management configurations as well as confirms applications' traffic is being forwarded correctly
• Supports user defined aggregates that enable network operators to define the sets of information needed
• Delivers extremely fast report generation and response times due to in memory database

• The Netcool Omnibus technical update provides News & Flash, Troubleshooting & FAQs and Recent and Important Downloads
• The IBM Tivoli Netcool/Impact Wiki is a forum for customers, business partners, and IBMers who work with IBM Tivoli Netcool/Impact to share information. The wiki contains best practices, troubleshooting information, links to reference materials, and other topics -- all in one place. The power of the wiki lies in your ability to add new information and to comment on existing information
• The IBM Tivoli Business Service Manager Wiki is a forum for customers, business partners, and IBMers who work with IBM Tivoli Business Service Manager to share information. The wiki contains best practices, troubleshooting information, links to reference materials, and other topics -- all in one place. The power of the wiki lies in your ability to add new information and to comment on existing information.

A library of over 2 years of recorded Support Technical Exchange web seminars is also available on the same page - see below for both upcoming and recent sessions.

Forthcoming / Recent STEs
This section highlights the STE's planned for the next few months to help you arrange your diary  

11-Nov-09 Universal Agent Overview
17-Nov-09 Implementing the TBSM 4.2 ITM Agent
19-Nov-09 Webtop 2.2 Object Server and LDAP Authentication Setup
30-Nov-09 OMNIbus 7.2.1 Configuring SSL Communication
01-Dec-09 Understanding TBSM 4.2.1 User Roles
04-Dec-09 Port Usage for the Non-TME TEC Java Console
07-Dec-09 ITM/OMNIBUS Synchronization (SUF) Integration
17-Dec-09 ITM Agent Integration w/ITNM
28-Dec-09 Installing and Configuring the Simnet Probe

02-Sep-09 ITNM IP v3.8 Non-Root install
16-Sep-09 Understanding Gateways for TNPMW
17-Sep-09 Troubleshoot Gateways for TNPMW
28-Sep-09 Impact 5.1 Installation and Clustering
02-Oct-09 IBM Tivoli Netcool OMNIbus ODBC Gateway v5: Installation and Configuration
09-Oct-09 Trouble shooting Webtop 2.2 installation issues
12-Oct-09 IBM Tivoli Netcool OMNIbus ODBC Gateway v5: Troubleshooting
02-Nov-09 TBSM 4.2 Console Basics

IBM Service Management Jams occur every Tuesday at 1200, Eastern Time (US). This month's Jams are:

10-Nov-09 Security at Your Front Door
17-Nov-09 IBM Tivoli Change and Configuration Management Database and IBM Tivoli Application Dependency Discovery Manager,
24-Nov-09 IBM Maximo and Its Role in the Nuclear Renaissance

• Before contacting Support
• Engage the Support Team Voice/ESR
• What is standard IBM Support and what does it cover?
• Get an enhanced level of Support via Premium Services

Netcool/Impact	Netcool/OMNIbus	Netcool/Portal
Netcool/Precision - IP	Netcool/Precision - Transmission	Netcool/Proviso
Netcool/RAD	Netcool/Reporter	Netcool/Webtop
Daylight Savings	Netcool Info Centre
ITCAM for ISM	TSOM / NeuSecure	Netcool SSM's and ASM's
Netcool Licensing	Netcool/Weblogic/Websphere
Tivoli Network Manager Forum	Tivoli Netcool Omnibus Forum	Tivoli Netcool Proviso Forum

Support	Netcool Proviso
Netcool Performance Manager for Wireless	Tivoli Netcool Performance Manager
	Netcool Performance Manager for Wireless Technology Packs

Network Manager Entry Edition - Support
Network Manager IP Edition - Support	Network Manager IP Edition - Overview
Network Manager Transmission Ed - Support	Network Manager Transmission Ed - Overview

Carrier VoIP Mgr - Support	Carrier VoIP Mgr - Overview
Enterprise VoIP Mgr - Support	Cable Providers - Overview
	Wireless and Mobile Providers - Overview
	Wireline Teleco Providers - Overview