Featured documents for IBM WebSphere Application Server



This list features the most requested documents as well as those identified as valuable in helping answer your questions related to IBM WebSphere Application Server. The list will be updated periodically to reflect new trends and issues.


The content below was sent in the Support Newsletter for WebSphere Application Server on 10 Jun, 2014. If you would like to subscribe, see the instructions in the IBM Support Newsletter Knowledge Collection.

This document contains links to WebSphere Application Server technical support documents and information. It is intended to help you to be proactive in the support and administration of your software. This document includes:

In the Spotlight

  1. IBM SupportTV offers bite-sized videos for your IBM WebSphere & CICS software products!
    Have a few minutes? Check out and subscribe to the IBM SupportTV channel on YouTube, where you can find short, bite-sized videos that are focused on teaching you a specific task for a bunch of your favorite IBM WebSphere & CICS software products!
  2. IBM Knowledge Center is now Generally Available!
    IBM Knowledge Center at www.ibm.com/support/knowledgecenter/ brings together over 800 individual Information Centers into a single application. Through July 2014, IBM will be redirecting Information Center pages that you might have bookmarked directly to the corresponding pages in Knowledge Center.
  3. Don't miss out on important news and updates...
    Visit the WebSphere and CICS Support Facebook page today!
  4. Security Bulletin: Denial of Service with WebSphere Application Server and Scanning Tool (CVE-2014-0964)
    There is a potential denial of service with WebSphere Application Server Version 6.1 when running a Heartbleed scanning tool. WebSphere Application Server Versions 7.0 and higher are not affected by this.
  5. IBM WebSphere SDK Java Technology Edition 7.1 Supporting Software
    WebSphere 8.5.5 Fix Pack 2 announced IBM WebSphere SDK Java Technology Edition 7.1 as an option for Java. Review the link to see the minimum supported OS levels for IBM WebSphere SDK Java Technology Edition 7.1.
  6. WebSphere in the Cloud: 2014 Strategy for Cloud Middleware, Patterns and Cloud Native Services
    An overview of the critical cloud announcements made at IMPACT and how they fit into the overall IBM and WebSphere cloud strategy. He will also discuss what it means to build and run a cloud native service, something we all have to get better at in a hurry.
  7. IBM WebSphere Application Server and IBM HTTP Server CVE-2014-0160
    IBM WebSphere Application Server and IBM HTTP Server are not vulnerable to CVE-2014-0160 Heartbleed vulnerability
  8. Application server may stop responding to requests and hung threads may be seen on Windows with Asynchronous I/O enabled
    After WebSphere Application Server V7.0 Fix Pack 31 (V7.0.0.31) or V8.0 Fix Pack 8 (V8.0.0.8) is installed, threads may hang and an application server may stop responding to requests due to a problem introduced by APAR PM95795, which is included in these fix pack levels. The problem will only occur on Windows operating systems, and it will only occur if Asynchronous I/O (AIO) is enabled. AIO is enabled by default.
  9. Stay up to date by subscribing to My Notifications support content updates
    My Notification emails include important technotes, education, product announcements, and more. Find out how you can receive an email either weekly or daily with important technical news about the IBM products that you select.
  10. Top 5 Tweets for WebSphere Application Server 2Q2014
    Here is what you missed if you were not following us on Twitter!


  1. Fix Central
    Fix Central provides fixes and updates for your system's software. You can find the fix or fixes you are looking for by searching by product, by fix ID, or by APAR. Fix Central also helps you identify any prerequisite or co-requisite fixes associated with the fixes you want to download.
  2. New Fix Packs
  3. WebSphere Application Server V8.5.5 Fix Pack 2
    IBM WebSphere Application Server Version 8.5.5 Fix Pack 2 for all platforms, also known as Version IBM WebSphere SDK Java Technology Edition Version 7.1, new in V8.5.5.2 WebSphere Application Server V8.5 Fix Pack 2
    IBM WebSphere Application Server Version 8.5 Fix Pack 2 for all platforms, also known as Version WebSphere Application Server V8.0 Fix Pack 8
    IBM WebSphere Application Server Version 8.0 Fix Pack 8 for all platforms, also known as Version WebSphere Application Server V7.0 Fix Pack 31
    IBM WebSphere Application Server Version 7.0 and WebSphere DMZ Secure Proxy Server Version 7.0 Fix Pack 31 for all platforms, also known as Version
  4. Recommended fixes for WebSphere Application Server
    A comprehensive list of recommended, generally available (GA) fixes for IBM WebSphere Application Server releases. Fix packs are cumulative. When a prerequisite or co-requisite fix pack is recommended, that specific fix pack or a later fix pack can be applied. For example, if Fix Pack is required, applying Fix Pack,,, or a later fix pack is valid. Tables are organized by version in the order they were released.
  5. Wondering how to get started with IBM Support?
    Find basic support information on the main tab of the updated Electronic Support page. It provides the information you need to successfully use IBM support.
  6. IBM Software Support Lifecycle
    Find detailed information about the available IBM Software Support Lifecycle Policies to help you realize the full value of your IBM software products.
  7. Memory leak in WAS 8.5.x J2C PoolManager
    High Garbage Collection overhead and possible Out Of Memory condition when using the MQ JMS Resource adapter on WebSphere Application Server V8.5.x
  8. Security Bulletin: Potential Security Vulnerabilities fixed in IBM WebSphere Application Server
    Cross reference list for security vulnerabilites fixed in IBM WebSphere Application Server
  9. WebSphere Application Server Liberty Profile V8.5 and CA Wily Introscope APM 9.1.0.X
    Introduction : This document talks about using CA Wily Introscope APM (Referred as ?CA APM? in the rest of this document) Version to instrument WebSphere Application Server (WAS) Liberty Profile V8.5.x..
  10. java.lang.NoClassDefFoundError when generating the WSDL after fixpack or WSAS version upgrade
    After upgrading the fixpack version in WSAS7, WSAS8, and WSAS 8.5, you will get an error when the WSDL is generated. See the link for the details on the errors that may be found.
  11. WebSphere Application Server Fix Pack installation may show a warning message if an SDK fix was previously applied
    When installing a fix pack update to WebSphere Application Server using IBM Installation Manager, and an SDK fix was installed on the previous level, you may receive a warning message stating that "The update will uninstall one or more fixes".
  12. WebSphere Application Server fails to start due to error at VM initialization
    WebSphere Application Servers fail to start with an apparent out of memory condition that is not reflected as heap space problem.
  13. Using TransactionSummary Trace in Websphere Application Server
    How can I determine when transactions start (begin) and complete (rollback or commit) and the order in which resources enlist, prepare and commit?
  14. Behavior of ConnectionMultiplicity alongside with MinOpenConnection and MaxOpenConnection
    How does the WebSphere administrator consider and configure the 3 parameters of ConnectionMultiplicity, MinOpenConnection and MaxOpenConnection?
  15. Procedure for applying a Fix Pack when Load Balancer for IPv4 and IPv6 is configured in High Availability (HA) mode.
    High Availability (HA) feature of Load Balancer for IPv4 and IPv6 (uLB) will fail if both the primary and backup servers are running and a Fix Pack is applied to one of them.
  16. Unable to install WebSphere or create profile on a mapped directory
    Installing WebSphere where the workspace was on a mapped network directory fails.


  1. Technical Exchange webcasts
    Join us as technical experts share their knowledge and then answer your questions. Visit this site often to see upcoming topics.
  2. IBM Education Assistant modules for WebSphere products
    IBM Education Assistant (IEA) is a collection of multimedia educational modules that help you better understand IBM software products and use them more effectively to meet your business requirements.
  3. IBM Software Redbooks
    Hundreds of IBM Redbooks publications are available for downloading.
  4. developerWorks
    An IBM resource for developers and IT professionals.
  5. Liberty Messaging in WebSphere Application Server v8.5.5
    This presentation on July 9th at 11am EST is an introduction to Liberty messaging, Liberty messaging features, Message Handling, and configuring for a P2P and Pub/Sub flow. It will discuss JMS Client remote connectivity,Securing liberty messaging ( Authentication and Authorization),configuring for Message Driven Beans and Interoperability between liberty profile and full profile.
  6. Ask the Experts: Troubleshooting common Web Services problems seen in WebSphere Application Server
    This Ask the Expert session on July 15th at 11am EST will answer questions regarding Web Services (excluding Web Services Security) problems seen in IBM WebSphere Application Server. Presenters: Hobert Bush III, Allen Alarcon, Krishna Jaladhi, Michael McGuinness
  7. Ask The Experts: WebSphere Application Server v8 Security Concepts
    On July 31st at 11am EST this Ask the Experts will help customers understand key security concepts in WebSphere Application Server v8. Topics covered include the following components: Cross cell communication, Dynamic Outbound SSL configuration and Java 2 security. Presenters: Ajit Jariwala, Varun Tallapragada, Bill Holtzhauser
  8. Webcast Replay: Understanding and Resolving ConnectionWaitTimeout Exceptions in WebSphere Application Server
    This presentation focuses on understanding the core principles of Connection Pooling for databases, other backend resources, and typical causes for the J2CA0045E issue. Trace entries that Level 2 support uses to identify the root cause are also identified and explained. .
  9. Webcast replay: Advanced J2C Custom properties
    This WebSphere Support Technical Exchange is designed to describe many Advanced J2C Custom Properties provided by WebSphere Application Server. These properties might help to avoid many connection pooling issues caused by application, backend database or resource. Level of Difficulty: Intermediate Presenter(s): Kumaran Nathan, Krishna Jaladhi Date: 01 May 2014
  10. WebSphere Application Server: Errors logged during the installation of applications
    During the installation of applications, the following errors are logged: FFDC: Exception:com.ibm.websphere.management.exception.DocumentNotFoundException SystemOut.log EditionHelper E Unexpected Error: <application name> -- The Application's Directory in the Repository is EMPTY.
  11. Control auto-start of applications in Liberty Profile
    How can we control automatic startup of applications deployed in Liberty ?
  12. What does J2CA0045E mean for WebSphere Application Server?
    Great blog that explains error "J2CA0045E: Connection not available while invoking method createOrWaitForConnection (ConnectionWaitTimeoutException)." This exception occurs when your JDBC connection pool has reached the maximum number of database connections you allow, and subsequent database connection request from your application cannot be serviced before your datasource configured connection timeout value expires.
  13. WebSphere Application Server StaleConnectionExceptions
    Take a look at this blog that explains the StaleConnectionException.
  14. Why won’t my JVM start with this heap size
    Many times, while working with Java™-related programs, we run into situations where the Java Virtual Machine (JVM) will not start because of some memory related issues. In this article, we will cover one of these types of these memory-related problems. We will accomplish this through the use of a technique and a freely downloadable tool.
  15. Verify Java SDK version shipped with IBM WebSphere Application Server fix packs
    These tables contain information about the Java SDK version shipped with each IBM WebSphere Application Server Fix Pack and cumulative fix and not as a separate download. A Java version is listed for each platform.

Cross reference information
Segment Product Component Platform Version Edition
Application Servers Runtimes for Java Technology Java SDK
Application Servers IBM HTTP Server Java SDK AIX, HP-UX, Linux, Solaris, Windows 7.0, 6.1, 6.0

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Document information

More support for:

WebSphere Application Server

Software version:

5.1, 6.0, 6.1, 7.0, 8.0, 8.5

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Software edition:

Base, Network Deployment

Reference #:


Modified date:


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