IBM Support

PM91773: WORK REQUEST CAN INCORRECTLY END UP ON THE GLOBAL QUEUE AND TIMEOUT.

Fixes are available

8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
8.5.5.2: WebSphere Application Server V8.5.5 Fix Pack 2
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
8.5.5.3: WebSphere Application Server V8.5.5 Fix Pack 3
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
8.5.5.4: WebSphere Application Server V8.5.5 Fix Pack 4
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
7.0.0.37: WebSphere Application Server V7.0 Fix Pack 37
8.5.5.5: WebSphere Application Server V8.5.5 Fix Pack 5
8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7
7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39
8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
8.5.5.9: WebSphere Application Server V8.5.5 Fix Pack 9
7.0.0.41: WebSphere Application Server V7.0 Fix Pack 41
8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10
8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
7.0.0.43: WebSphere Application Server V7.0 Fix Pack 43
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
Obtain the fix for this APAR.

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • During a servant cancel and new servant starting where a
    request can incorrectly end up on the global queue and timeout
    if the timeout value is lower than the time it takes for the
    new servant to start.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server V7.0, V8.0 and V8.5 for z/OS         *
    ****************************************************************
    * PROBLEM DESCRIPTION: When a servant is canceled requests     *
    *                      can incorrectly end up on the global    *
    *                      work queue and timeout.                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When a servant running with server_use_wlm_to_queue_work = 0
    and server_work_distribution_algorithm=2 is canceled, requests
    can timeout if the timeout value is lower than the time it takes
    for the new servant to start. The canceled servant and takes
    new servant have a timing issue where they can leavend
    the robin pointers in a state where work is incorrectly queued
    to the global work queue instead of an available servant.
    

Problem conclusion

  • Changed the code to handle a servant being canceled.
    
    APAR PM91773 is currently targeted for inclusion in WebSphere
    Application Server Fix Packs 7.0.0.31, 8.0.0.8, and 8.5.5.2
    of WebSphere Application Server for z/OS.
    
    Please refer to URL:
    //www.ibm.com/support/docview.wss?rs=404&uid=swg27006970
    for Fix Pack availability.
    
    In addition, please refer to URL:
    http://www.ibm.com/support/docview.wss?rs=404&uid=swg27006970
    for Fix Pack PTF information.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM91773

  • Reported component name

    WEBSPHERE FOR Z

  • Reported component ID

    5655I3500

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-25

  • Closed date

    2013-08-27

  • Last modified date

    2014-02-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE FOR Z

  • Fixed component ID

    5655I3500

Applicable component levels

  • R700 PSY UI13725

       UP14/01/11 P F401

Fix is available

  • Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.



Document information

More support for: WebSphere Application Server for z/OS
General

Software version: 7.0

Reference #: PM91773

Modified date: 05 February 2014