IBM Support

PM83723: ADMINISTRATIVE COMMANDS THAT PROMPT FOR A USERID AND PASSWORD THRU A POP-UP WILL HANG

Fixes are available

8.5.0.2: WebSphere Application Server V8.5 Fix Pack 2
8.0.0.6: WebSphere Application Server V8.0 Fix Pack 6
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
8.0.0.7: WebSphere Application Server V8.0 Fix Pack 7
6.1.0.47: WebSphere Application Server V6.1 Fix Pack 47
8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
7.0.0.37: WebSphere Application Server V7.0 Fix Pack 37
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
7.0.0.41: WebSphere Application Server V7.0 Fix Pack 41
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
7.0.0.43: WebSphere Application Server V7.0 Fix Pack 43
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
6.1.0.47: Java SDK 1.5 SR16 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server

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APAR status

  • Closed as program error.

Error description

  • Any admin command that prompts for a userid and password thru
    a UI pop-up will hang.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server performing an administrative command *
    *                  where there is a prompt for a userid and    *
    *                  password.                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION: Admin commands which pose a             *
    *                      prompt for an admin user id and         *
    *                      password may hang when the userid and   *
    *                      password are supplied.                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Oracle has deprecated support for Dialog.hide().
    

Problem conclusion

  • Oracle has deprecated support for the Dialog.hide() and usage
    of that method needed to be removed.  Method usage was causing
    the hang.
    The fix for this APAR is currently targeted for inclusion in
    fix pack 6.1.0.47, 7.0.0.29, 8.0.0.6 and 8.5.0.2.  Please refer
    to the Recommended Updates page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM83723

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-27

  • Closed date

    2013-03-27

  • Last modified date

    2013-03-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61I PSY

       UP

  • R61P PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

  • R61Z PSY

       UP

  • R700 PSY

       UP

  • R800 PSY

       UP

  • R850 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
02 November 2021