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PM70768: SIP CONTAINER DOESN'T GET OUT OF OVERLOAD DUE TO EXCEPTION.

Fixes are available

7.0.0.27: WebSphere Application Server V7.0 Fix Pack 27
8.5.0.2: WebSphere Application Server V8.5 Fix Pack 2
8.0.0.6: WebSphere Application Server V8.0 Fix Pack 6
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
8.0.0.7: WebSphere Application Server V8.0 Fix Pack 7
8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.27: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
7.0.0.37: WebSphere Application Server V7.0 Fix Pack 37
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
7.0.0.41: WebSphere Application Server V7.0 Fix Pack 41
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
7.0.0.43: WebSphere Application Server V7.0 Fix Pack 43
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
7.0.0.27: Java SDK 1.6 SR12 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server

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APAR status

  • Closed as program error.

Error description

  • Sametime Session Initiation Protocol (SIP) proxy showing
    overloaded messages in log:
    "CWSPX0017W: SIP Proxy detected overloaded server RTCGWServer
    for request in cluster SametimeGatewayCluster "
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM Websphere Application Server Session    *
    *                  Initiation Protocol (SIP) users             *
    ****************************************************************
    * PROBLEM DESCRIPTION: The SIP Container doesn't get out of    *
    *                      overload condition.                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The following exception occurs which prevents from the SIP
    Container to get out of the overload condition:
    java.lang.NullPointerException
    [8/8/12 7:18:30:999 EDT] 000000c5 SystemErr     R    at
    com.ibm.ws.sip.hamanagment.io.ReplicationBytes.recycle(Replicati
    onBytes.java:267)
    [8/8/12 7:18:30:999 EDT] 000000c5 SystemErr     R    at
    com.ibm.ws.sip.container.failover.RepCommand.recycle(RepCommand.
    java:168)
    [8/8/12 7:18:30:999 EDT] 000000c5 SystemErr     R    at
    com.ibm.ws.sip.container.failover.ServiceReplicationData.recycle
    Commands(ServiceReplicationData.java:248)
    [8/8/12 7:18:30:999 EDT] 000000c5 FfdcProvider  W
    com.ibm.ws.ffdc.impl.FfdcProvider logIncident FFDC1003I: FFDC
    Incident emitted on
    D:\IBM\STGWWebSphere\AppServer\profiles\RTCGW_Profile1\logs\ffdc
    \RTCGWServer_3ed63ed6_12.08.08_07.18.30.99914074221870699248.txt
    com.ibm.ws.drs.message.DRSBuffWrapper.storeObject 1
    [8/8/12 7:18:30:999 EDT] 000000c5 SystemErr     R    at
    com.ibm.ws.sip.container.failover.ServiceReplicationData.clearSt
    ructures(ServiceReplicationData.java:209)
    [8/8/12 7:18:30:999 EDT] 000000c5 SystemErr     R    at
    com.ibm.ws.sip.container.failover.ServiceReplicationData.execute
    Replication(ServiceReplicationData.java:194)
    [8/8/12 7:18:30:999 EDT] 000000c5 SystemErr     R    at
    com.ibm.ws.sip.container.failover.ReplicationHandler.serviceFini
    shed(ReplicationHandler.java:622)
    [8/8/12 7:18:30:999 EDT] 000000c5 SystemErr     R    at
    com.ibm.ws.sip.container.failover.ReplicationHandler.serviceFini
    shed(ReplicationHandler.java:653)
    [8/8/12 7:18:30:999 EDT] 000000c5 SystemErr     R    at
    com.ibm.ws.sip.container.failover.FailoverMgrImpl.reportEndOfSer
    vice(FailoverMgrImpl.java:1565)
    [8/8/12 7:18:30:999 EDT] 000000c5 SystemErr     R    at
    com.ibm.ws.sip.container.appqueue.AppQueueHandler.reportToFailov
    erServiceEnded(AppQueueHandler.java:344)
    [8/8/12 7:18:30:999 EDT] 000000c5 SystemErr     R    at
    com.ibm.ws.sip.container.appqueue.AppQueueHandler.finishToExecut
    eRunnable(AppQueueHandler.java:123)
    [8/8/12 7:18:30:999 EDT] 000000c5 SystemErr     R    at
    com.ibm.ws.sip.container.was.ContextBasedQueue.finishedToExecute
    Task(ContextBasedQueue.java:163)
    [8/8/12 7:18:30:999 EDT] 000000c5 SystemErr     R    at
    com.ibm.ws.sip.container.was.SignalingEndOfTask.run(SignalingEnd
    OfTask.java:82)
    [8/8/12 7:18:30:999 EDT] 000000c5 SystemErr     R    at
    com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1613)
    

Problem conclusion

  • The exception that prevented the container getting
    out of the overload is now caught, so the code that would take
    the next task from the queue to the pool to be processed by
    another thread, or mark the queue as free, will be proccessed.
    In addition, in order to fix the root cause of the exception
    the dialog usages set in DialogState was synchronized.
    
    The fix for this APAR is currently targeted for inclusion in
    fix packs 7.0.0.28, 8.0.0.7, and 8.5.0.2.  Please refer to the
    Recommended Updates page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM70768

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-08-13

  • Closed date

    2012-10-29

  • Last modified date

    2012-10-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    PM72572

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R700 PSY

       UP

  • R800 PSY

       UP

  • R850 PSY

       UP



Document information

More support for: WebSphere Application Server
General

Software version: 7.0

Reference #: PM70768

Modified date: 29 October 2012