IBM Support

PM67333: LOGGED IN USER SHOWS NOT ACTIVE ON ADMINISTRATIVE CONSOLE

Fixes are available

8.5.0.1: WebSphere Application Server V8.5 Fix Pack 1
8.0.0.5: WebSphere Application Server V8.0 Fix Pack 5
7.0.0.27: WebSphere Application Server V7.0 Fix Pack 27
8.5.0.2: WebSphere Application Server V8.5 Fix Pack 2
8.0.0.6: WebSphere Application Server V8.0 Fix Pack 6
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
8.0.0.7: WebSphere Application Server V8.0 Fix Pack 7
8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.27: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
7.0.0.37: WebSphere Application Server V7.0 Fix Pack 37
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
7.0.0.41: WebSphere Application Server V7.0 Fix Pack 41
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
7.0.0.43: WebSphere Application Server V7.0 Fix Pack 43
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
7.0.0.27: Java SDK 1.6 SR12 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server

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APAR status

  • Closed as program error.

Error description

  • When you login in to the WebSphere Application Server's
    administrative console, and then go to
    Security > Global security > Administrative User Role, the
    Login status for the user that you know you just logged on with
    shows "Not active".
    

Local fix

  • Removing backslash "\" from DN may provide some relief
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server using LDAP with \ in the user id     *
    *                  and checking logged on status in the        *
    *                  console                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION: When you login in to the WebSphere      *
    *                      Application Server's administrative     *
    *                      console, the Login status for the       *
    *                      user that you know you just logged on   *
    *                      with shows "Not active".                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The issue is the cn having a \ as well as logging in with the
    alternate ID. For example, in the LDAP
    repository, create an id like "cn=lastName\,
    firstName,o=ibm,c=us" with a uid=lastName. This allows them
    to login with the uid but the cn is what is displayed in the
    panel. For LDAP standalone, the name had double backslashes
    for display so we only need to remove the extra slash. For
    Federated using LDAP, the extra slash needed to be removed as
    well as calling listRegistryUsers to get  the name attribute
    to go with the accessId.
    

Problem conclusion

  • Removed the second \ when getting login status and call
    listRegistryUsers when the active registry is VMM using LDAP.
    
    The fix for this APAR is currently targeted for inclusion in
    fix packs 7.0.0.27, 8.0.0.5, and 8.5.0.1.  Please refer to the
    Recommended Updates page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM67333

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-06-20

  • Closed date

    2012-07-24

  • Last modified date

    2012-07-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R700 PSY

       UP

  • R800 PSY

       UP

  • R850 PSY

       UP



Document information

More support for: WebSphere Application Server
General

Software version: 7.0

Reference #: PM67333

Modified date: 24 July 2012