IBM Support

PM65733: 'IBM SERVICE LOGS' LINK FOR A PROXY SERVER LEADS TO AN EMPTY PAG E.

Fixes are available

7.0.0.25: WebSphere Application Server V7.0 Fix Pack 25
8.5.0.1: WebSphere Application Server V8.5 Fix Pack 1
8.0.0.5: WebSphere Application Server V8.0 Fix Pack 5
7.0.0.27: WebSphere Application Server V7.0 Fix Pack 27
8.5.0.2: WebSphere Application Server V8.5 Fix Pack 2
8.0.0.6: WebSphere Application Server V8.0 Fix Pack 6
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
8.0.0.7: WebSphere Application Server V8.0 Fix Pack 7
8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.27: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
7.0.0.37: WebSphere Application Server V7.0 Fix Pack 37
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
7.0.0.41: WebSphere Application Server V7.0 Fix Pack 41
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
7.0.0.43: WebSphere Application Server V7.0 Fix Pack 43
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
7.0.0.25: Java SDK 1.6 SR11 Cumulative Fix for WebSphere Application Server
7.0.0.27: Java SDK 1.6 SR12 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server

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APAR status

  • Closed as program error.

Error description

  • Clicking the 'IBM Service Logs' link on the proxy server
    details panel opens an empty page.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of IBM WebSphere Application Server   *
    *                  having proxy server in their cell.          *
    ****************************************************************
    * PROBLEM DESCRIPTION: Link 'IBM Service Logs' on proxy        *
    *                      server details panel does not work      *
    ****************************************************************
    * RECOMMENDATION:  The service logs configuration panel can    *
    *                  be accessed using 'IBM Service Logs' link   *
    *                  on Troubleshooting/Logs and                 *
    *                  Trace/<proxy-server-name> panel instead.    *
    ****************************************************************
    Clicking the link 'IBM Service Logs' on the proxy server
    details panel opens an empty page instead of a panel for
    service logs configuration. Deployment manager's log will
    record a NullPointerException when the problem occures.
    

Problem conclusion

  • Changes made with this APAR ensure that 'IBM Service Logs' link
    on the proxy server details panel works correctly.
    
    The fix for this APAR is currently targeted for inclusion in
    fix packs 7.0.0.25, 8.0.0.5, and 8.5.0.1.  Please refer to the
    Recommended Updates page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM65733

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-29

  • Closed date

    2012-06-12

  • Last modified date

    2012-07-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R700 PSY

       UP

  • R800 PSY

       UP

  • R850 PSY

       UP



Document information

More support for: WebSphere Application Server
General

Software version: 7.0

Reference #: PM65733

Modified date: 17 July 2012