IBM Support

PM64358: CIM FAILED TO UPDATE REMOTE NODE USING A DOMAIN ACCOUNT WITH UAC ENABLED ON A MICROSOFT WINDOWS TARGET MACHINE

Fixes are available

7.0.0.27: WebSphere Application Server V7.0 Fix Pack 27
8.5.0.2: WebSphere Application Server V8.5 Fix Pack 2
8.0.0.6: WebSphere Application Server V8.0 Fix Pack 6
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
8.0.0.7: WebSphere Application Server V8.0 Fix Pack 7
6.1.0.47: WebSphere Application Server V6.1 Fix Pack 47
8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.27: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
7.0.0.37: WebSphere Application Server V7.0 Fix Pack 37
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
7.0.0.41: WebSphere Application Server V7.0 Fix Pack 41
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
7.0.0.43: WebSphere Application Server V7.0 Fix Pack 43
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
6.1.0.47: Java SDK 1.5 SR16 Cumulative Fix for WebSphere Application Server
7.0.0.27: Java SDK 1.6 SR12 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server

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APAR status

  • Closed as program error.

Error description

  • When a Centralized Installation Manager (CIM) job is submitted
    to upgrade a remote node using a domain account with UAC
    enabled on the Microsoft Windows target machine. CIM shuts
    down the nodeagent and server on the target machine to start
    the upgrade. When UpdateInstaller try to update the product,
    the job fails because UAC is enabled preventing the job from
    continuing. The nodeagent is not restarted and leaves the
    remote system in an unstable state. Remote node is no longer
    functional until manual restart occurs of nodeagent and server.
    

Local fix

  • Disable Windows UAC on the remote target and rerun the CIM job.
    or
    Rerun the CIM job using the true "Administrator" ID. Using the
    "Administrator" ID you can leave UAC enabled.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: CIM failed to update remote node        *
    *                      using a domain account with UAC         *
    *                      enabled on a Microsoft Windows          *
    *                      target machine.                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When a Centralized Installation Manager (CIM) job is submitted
    to upgrade a remote node using a domain account with UAC
    enabled on a Microsoft Windows target machine, CIM shuts
    down the nodeagent and server on the target machine to start
    the upgrade. When UpdateInstaller tries to update the product,
    the job fails because UAC is enabled preventing the job from
    continuing. The nodeagent is not restarted and leaves the
    remote system in an unstable state. The remote node is no
    longer functional until a manual restart occurs of the
    nodeagent and server.
    

Problem conclusion

  • CIM was enhanced to detect the UAC status on the target
    machine and return prompt information before the stop node
    action when UAC is enabled.
    The fix for this APAR is currently targeted for inclusion in
    fix packs 7.0.0.27, 8.0.0.6 and 8.5.0.2. Please refer to the
    Recommended Updates page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM64358

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-10

  • Closed date

    2012-08-31

  • Last modified date

    2012-11-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R700 PSY

       UP

  • R800 PSY

       UP

  • R850 PSY

       UP



Document information

More support for: WebSphere Application Server
General

Software version: 7.0

Reference #: PM64358

Modified date: 27 November 2012