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PM57804: REQUESTS ARE RETRIED TO SERVER DURING A ROLLING RESTART OF THE APPSERVERS

Fixes are available

8.0.0.4: WebSphere Application Server V8.0 Fix Pack 4
7.0.0.25: WebSphere Application Server V7.0 Fix Pack 25
8.5.0.1: WebSphere Application Server V8.5 Fix Pack 1
8.0.0.5: WebSphere Application Server V8.0 Fix Pack 5
7.0.0.27: WebSphere Application Server V7.0 Fix Pack 27
8.5.0.2: WebSphere Application Server V8.5 Fix Pack 2
8.0.0.6: WebSphere Application Server V8.0 Fix Pack 6
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
8.0.0.7: WebSphere Application Server V8.0 Fix Pack 7
6.1.0.47: WebSphere Application Server V6.1 Fix Pack 47
8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.27: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
7.0.0.37: WebSphere Application Server V7.0 Fix Pack 37
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
7.0.0.41: WebSphere Application Server V7.0 Fix Pack 41
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
7.0.0.43: WebSphere Application Server V7.0 Fix Pack 43
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
6.1.0.45: Java SDK 1.5 SR14 Cumulative Fix for WebSphere Application Server
6.1.0.47: Java SDK 1.5 SR16 Cumulative Fix for WebSphere Application Server
7.0.0.25: Java SDK 1.6 SR11 Cumulative Fix for WebSphere Application Server
7.0.0.27: Java SDK 1.6 SR12 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server

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APAR status

  • Closed as program error.

Error description

  • During a rolling restart of the appservers, the server will
    respond to requests with a 503 "Service temporarily
    unavailable" response. When plugin receives a 503 response, it
    will retry the request to try to obtain a good response. If the
    request has affinity, it will go back to the same server thus
    resulting in a failure because the server is being restarted.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM WebSphere Application Server web        *
    *                  server                                      *
    *                  plugin users                                *
    ****************************************************************
    * PROBLEM DESCRIPTION: When the server provides a 503          *
    *                      response, if the request has            *
    *                      affinity, all retries will go to the    *
    *                      same server.                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Requests are retried to the same server if the request has
    affintiy and the server responds with a 503 reponse code.
    

Problem conclusion

  • A custom property has been added to allow for a failover to
    occur if the server responds with a 503. The property
    MarkBusyDown is set at Servers > Web Servers > Web_server_name
    > Plug-in properties > Custom propertie. If the value is true,
    then plugin will temporarily mark the server down to give it a
    chance to complete the restart. The duration of the markdown
    depends on the RetryInterval specified in the plugin
    configuration.
    
    The fix for this APAR is currently targeted for inclusion in
    fix packs 6.1.0.45, 7.0.0.25, and 8.0.0.4.  Please refer to
    the Recommended Updates page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM57804

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-02-09

  • Closed date

    2012-03-14

  • Last modified date

    2012-04-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61I PSY

       UP

  • R61P PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

  • R61Z PSY

       UP

  • R700 PSY

       UP

  • R800 PSY

       UP



Document information

More support for: WebSphere Application Server
General

Software version: 7.0

Reference #: PM57804

Modified date: 18 April 2012