IBM Support

PM51908: THE EDUCATION ASSISTANT FOR WEBSPHERE SOFTWARE LINK IN THE FIRST STEPS CONSOLE IS BROKEN

Fixes are available

8.0.0.3: WebSphere Application Server V8.0 Fix Pack 3
7.0.0.23: WebSphere Application Server V7.0 Fix Pack 23
8.0.0.4: WebSphere Application Server V8.0 Fix Pack 4
7.0.0.25: WebSphere Application Server V7.0 Fix Pack 25
8.0.0.5: WebSphere Application Server V8.0 Fix Pack 5
7.0.0.27: WebSphere Application Server V7.0 Fix Pack 27
8.0.0.6: WebSphere Application Server V8.0 Fix Pack 6
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
8.0.0.7: WebSphere Application Server V8.0 Fix Pack 7
8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.27: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
7.0.0.37: WebSphere Application Server V7.0 Fix Pack 37
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
7.0.0.41: WebSphere Application Server V7.0 Fix Pack 41
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
7.0.0.43: WebSphere Application Server V7.0 Fix Pack 43
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
7.0.0.23: Java SDK 1.6 SR10 FP1 Cumulative Fix for WebSphere
7.0.0.25: Java SDK 1.6 SR11 Cumulative Fix for WebSphere Application Server
7.0.0.27: Java SDK 1.6 SR12 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server

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APAR status

  • Closed as program error.

Error description

  • The Education Assistant for WebSphere Software link in the First
    Steps console incorrectly points to the Information Center for
    WebSphere Application Server page
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server on Microsoft Windows operating       *
    *                  systems                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION: The 'Education Assistant for            *
    *                      WebSphere Software' link in             *
    *                      FirstSteps incorrectly points to the    *
    *                      'Information Center for WebSphere       *
    *                      Application Server' page on Microsoft   *
    *                      Windows                                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The Microsoft Windows command to launch a link in a web browser
    ignores anything after the ampersand ('&') and treats it as a
    separate command. The URL to Education Assistant for WebSphere
    Software page contains an ampersand. So Microsoft Windows
    operating systems command prompt launches only the portion of
    the URL before the ampersand, which coincidentally is the link
    to Information Center for WebSphere Application Server page.
    

Problem conclusion

  • Changes were made to surround the URL with quotations before
    passing onto the Microsoft Windows command prompt. This
    resolves the problem and points correctly to Education
    Assistant for WebSphere Software page.
    
    The fix for this APAR is currently targeted for inclusion in
    fix packs 7.0.0.23 and 8.0.0.3.
    Please refer to the Recommended Updates page for delivery
    information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM51908

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    61W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-11-09

  • Closed date

    2012-07-19

  • Last modified date

    2012-07-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R800 PSY

       UP



Document information

More support for: WebSphere Application Server
General

Software version: 6.1

Reference #: PM51908

Modified date: 19 July 2012