IBM Support

PM49349: SIP PROXY DOES NOT WORK PROPERLY IN A "FLOATING IP" DEPLOYMENT CONFIGURATION.

Fixes are available

7.0.0.23: WebSphere Application Server V7.0 Fix Pack 23
8.0.0.4: WebSphere Application Server V8.0 Fix Pack 4
7.0.0.25: WebSphere Application Server V7.0 Fix Pack 25
8.0.0.5: WebSphere Application Server V8.0 Fix Pack 5
7.0.0.27: WebSphere Application Server V7.0 Fix Pack 27
8.0.0.6: WebSphere Application Server V8.0 Fix Pack 6
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
8.0.0.7: WebSphere Application Server V8.0 Fix Pack 7
8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.27: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
7.0.0.37: WebSphere Application Server V7.0 Fix Pack 37
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
7.0.0.41: WebSphere Application Server V7.0 Fix Pack 41
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
7.0.0.43: WebSphere Application Server V7.0 Fix Pack 43
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
7.0.0.23: Java SDK 1.6 SR10 FP1 Cumulative Fix for WebSphere
7.0.0.25: Java SDK 1.6 SR11 Cumulative Fix for WebSphere Application Server
7.0.0.27: Java SDK 1.6 SR12 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • In an environment where the client-side IP address floats
    between Session Initiation Protocol (SIP) Proxies, the inactive
    proxy is unable to send outbound SIP messages.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server V7.0 and V8.0 Session Initiation     *
    *                  Protocol (SIP) Proxy Server                 *
    ****************************************************************
    * PROBLEM DESCRIPTION: In a floating IP deployment, UDP        *
    *                      messages are lost because the Proxy     *
    *                      does not have a functional client-side  *
    *                      interface.                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The SIP Proxy is unable to send UDP messages outbound because
    it does not have a client-side interface open.   The SIP Proxy
    normally sends a UDP message to the client-side interface to
    force it up.   In this environment, this is not possible.
    As a result, SIP messages are sent from the container to the
    Proxy, but are then dropped.
    

Problem conclusion

  • Problem was fixed by forcing the UDP client-side interface
    active without actually receiving packets over it.
    
    To enable the feature, create an "autoCreateConnLink"
    custom property and set the value to "true".   This custom
    property should be located in the SIP Proxy transport custom
    properties.   Here is an example of the custom property
    location:    "WebSphere proxy servers > proxy1 > Transport
    Chain > UDP_SIP_PROXY_CHAIN > UDP_inbound_chain (UDP_1) >
    Custom properties"
    
    The fix for this APAR is currently targeted for inclusion in
    fix packs 7.0.0.23 and 8.0.0.3.  Please refer to the
    Recommended Updates page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM49349

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-10-05

  • Closed date

    2011-12-05

  • Last modified date

    2011-12-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R700 PSY

       UP

  • R800 PSY

       UP



Document information

More support for: WebSphere Application Server
General

Software version: 7.0

Reference #: PM49349

Modified date: 05 December 2011