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PM45269: WEBSPHERE APPLICATION SERVER V7.0 INSTALLATION CHANGES FROM 64-BIT TO 32-BIT WHEN A FEATURE PACK IS INSTALLED.

Fixes are available

7.0.0.19: WebSphere Application Server V7.0 Fix Pack 19
7.0.0.21: WebSphere Application Server V7.0 Fix Pack 21
7.0.0.23: WebSphere Application Server V7.0 Fix Pack 23
7.0.0.25: WebSphere Application Server V7.0 Fix Pack 25
7.0.0.27: WebSphere Application Server V7.0 Fix Pack 27
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.27: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
7.0.0.37: WebSphere Application Server V7.0 Fix Pack 37
7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39
7.0.0.41: WebSphere Application Server V7.0 Fix Pack 41
7.0.0.43: WebSphere Application Server V7.0 Fix Pack 43
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
7.0.0.19: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.21: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere
7.0.0.23: Java SDK 1.6 SR10 FP1 Cumulative Fix for WebSphere
7.0.0.25: Java SDK 1.6 SR11 Cumulative Fix for WebSphere Application Server
7.0.0.27: Java SDK 1.6 SR12 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server

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APAR status

  • Closed as program error.

Error description

  • After installing a new instance of WebSphere Application Server
    V7.0, 64-bit edition, the product appears to change to the
    32-bit edition.  After this occurs, application servers may not
    start or function properly.  Additionally, the Profile Managment
    Tool (PMT) appears to become available, even though it is not
    normally available in the 64-bit edition.  The tool will not
    start up properly under these conditions.
    
    Note that this does not affect the orignal version V7.0.0.0
    installer program (sometimes called the "ISMP installer") or
    Custom Install Packages created by Installation Factory.  This
    only affects installations delivered using IBM Installation
    Manager.
    
    This problem occurs under these circumstances:
    - You have installed WebSphere Application Server V7.0
    (V7.0.0.17) delivered as part of a larger product suite, such as
    with WebSphere Process Server.
    - WebSphere Application Server V7.0 is installed using IBM
    Installation Manager, using the graphical wizard (GUI).
    - During the installation process, you chose to use the 64-bit
    edition of WebSphere Application Server.
    - After the installation process completes, you do not exit the
    Installation Manager.  Instead, you choose to install a
    WebSphere Application Server Feature Pack.
    
    Due to this defect, under those circumstances, some 64-bit
    portions of the WebSphere Application Server product are
    uninstalled and replaced with 32-bit portions.
    

Local fix

  • If an installation instance of WebSphere Application Server V7.0
    has been affected by this problem, then it will need to be
    uninstalled and reinstalled.
    
    In order to avoid triggering this defect, there are some
    alternative steps you can follow:
    
    Solution 1:
    Choose to install the WebSphere Application Server V7.0 product
    using the Installation Manager graphical wizard (GUI).  Once it
    has completed, exit the Installation Manager.  You may
    immediately restart Installation Manager to perform further
    operations such as installing Feature Packs.
    
    
    Solution 2:
    Choose to install the WebSphere Application Server V7.0 product
    and Feature Packs during the same installation operation using
    the graphical wizard (GUI).  You will need to create a special
    response file before starting Installation Manager.  This is
    necessary to help avoid a second issue documented in APAR
    PM42458.
    
    This solution is documented outside the APAR for readability.
    For complete details of this solution, please refer to technote
    1508509, available here:
    
    http://www.ibm.com/support/docview.wss?uid=swg21508509
    
    
    Solution 3:
    Choose to install the WebSphere Application Server V7.0 product
    using silent mode.  This defect does not affect silent
    installation mode.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users who install IBM WebSphere         *
    *                  Application Server Network Deployment       *
    *                  edition, Version 7 and Version 7 Feature    *
    *                  Packs together using IBM Installation       *
    *                  Manager GUI.                                *
    ****************************************************************
    * PROBLEM DESCRIPTION: WebSphere Application Server Network    *
    *                      Deployment edition V7.0 64 bit          *
    *                      Installation contains a 32 bit SDK      *
    *                      after installing a feature pack.        *
    *                      After this occurs, application          *
    *                      servers may not start or function       *
    *                      properly.                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The Installation process fails to detect the WebSphere
    Application Server Network Deployment edition V7 installation
    is a 64 bit installation when it tries to install a feature
    pack with it in the GUI mode.  As a result, Installation
    Manager uninstalls the 64-bit binary library and SDK from the
    WebSphere Application Server Network Deployment edition V7 and
    replaces it with the 32-bit version.
    

Problem conclusion

  • The bitmode detection logic has been changed to look for the
    is64bit property under the same install profile (that is, the
    installation root) for all offering packages to determine the
    bitness of the existing installation.
    
    The fix for this APAR is currently targeted for inclusion in
    fix pack 7.0.0.19.  Please refer to the Recommended Updates
    page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM45269

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-08-08

  • Closed date

    2011-08-19

  • Last modified date

    2011-08-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R700 PSY

       UP



Document information

More support for: WebSphere Application Server
General

Software version: 7.0

Reference #: PM45269

Modified date: 19 August 2011