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PM38369: Crash in webserver plugin processing request

Fixes are available

7.0.0.21: WebSphere Application Server V7.0 Fix Pack 21
8.0.0.2: WebSphere Application Server V8.0 Fix Pack 2
8.0.0.3: WebSphere Application Server V8.0 Fix Pack 3
7.0.0.23: WebSphere Application Server V7.0 Fix Pack 23
8.0.0.4: WebSphere Application Server V8.0 Fix Pack 4
7.0.0.25: WebSphere Application Server V7.0 Fix Pack 25
8.0.0.5: WebSphere Application Server V8.0 Fix Pack 5
7.0.0.27: WebSphere Application Server V7.0 Fix Pack 27
8.0.0.6: WebSphere Application Server V8.0 Fix Pack 6
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
8.0.0.7: WebSphere Application Server V8.0 Fix Pack 7
6.1.0.47: WebSphere Application Server V6.1 Fix Pack 47
8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.27: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
7.0.0.37: WebSphere Application Server V7.0 Fix Pack 37
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
7.0.0.41: WebSphere Application Server V7.0 Fix Pack 41
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
7.0.0.43: WebSphere Application Server V7.0 Fix Pack 43
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
6.1.0.41: Java SDK 1.5 SR12 FP5 Cumulative Fix for WebSphere Application Server
6.1.0.43: Java SDK 1.5 SR13 Cumulative Fix for WebSphere Application Server
6.1.0.45: Java SDK 1.5 SR14 Cumulative Fix for WebSphere Application Server
6.1.0.47: Java SDK 1.5 SR16 Cumulative Fix for WebSphere Application Server
7.0.0.21: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere
7.0.0.23: Java SDK 1.6 SR10 FP1 Cumulative Fix for WebSphere
7.0.0.25: Java SDK 1.6 SR11 Cumulative Fix for WebSphere Application Server
7.0.0.27: Java SDK 1.6 SR12 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server

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APAR status

  • Closed as program error.

Error description

  • Webserver crashes while processing request. Stack trace shows
    crash occurs processing an empty list.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server V7.0 and V8.0                        *
    ****************************************************************
    * PROBLEM DESCRIPTION: Crash occurs processing a request       *
    *                      with affinity.                          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Under unique circumstances, the PluginCfgMerge tool would
    ignore the <PrimaryServers> listing provided. If this area is
    missing and the plugin goes into its failover code, this could
    cause a plugin crash.
    This crash can also occur if the pluginCfgMergeTool is NOT
    used but the configuration is missing the PrimaryServer tag, a
    BackupServer tag or all primary server or all backup servers
    are marked down. If you are using affinity, it is recommended
    to apply this fix to avoid a crash a possible crash within the
    plugin process.
    

Problem conclusion

  • The code was corrected to add these values in when provided.
    Plus, the plugin binary has been updated to not crash and will
    produce an error message indicating that the <PrimaryServers>
    listing wasn't provided.
    
    The fix for this APAR is currently targeted for inclusion in
    fix packs 7.0.0.21 and 8.0.0.2.  Please refer to the
    Recommended Updates page for delivery information:
    
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM38369

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-05-04

  • Closed date

    2011-07-20

  • Last modified date

    2012-10-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R700 PSY

       UP

  • R800 PSY

       UP



Document information

More support for: WebSphere Application Server
General

Software version: 7.0

Reference #: PM38369

Modified date: 23 October 2012