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PM26249: PROFILE CREATION WITH MICROSOFT WINDOWS SERVICE FAILING FOR DOMAIN USERS INTERMITTENTLY.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When using the manageprofiles command in Windows OS, the
    following validation error may be found in the
    Profile_create.log. This error causes the profile creation to
    fail.
    
    e.g.
     <message>Validation error for winserviceUserName:
      myDomain\myProfile.dmgr01 is not a valid service account or
      password does not match.
     </message>
    
    The validation failure comes from the validateuser command
    during creation when a NULL string terminator on the domain
    names for domain users is missing.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server on Microsoft Windows operating       *
    *                  systems                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION: The validateuser.exe intermittently     *
    *                      fails in some scenarios.                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The utility "validateuser.exe" is used during profile
    creation on Microsoft Windows operating systems to validate
    parameters for running the server as a service. In some
    circumstances, a null terminator might be missing from the
    variable where the domain of the user is stored, causing
    validation to fail, and preventing profile creation.
    

Problem conclusion

  • The code for "validateuser.exe" was updated so the correct
    domain string is used when attempting to authenticate.
    
    The fix for this APAR is currently targeted for inclusion in
    fix pack 7.0.0.17.  Please refer to the Recommended Updates
    page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM26249

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-11-08

  • Closed date

    2010-11-22

  • Last modified date

    2010-11-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R700 PSY

       UP



Document information

More support for: WebSphere Application Server
General

Software version: 7.0

Reference #: PM26249

Modified date: 22 November 2010