IBM Support

PM17974: HTTP 500 INTERNAL SERVER ERROR SEEN WHEN ACCESSING V5 APPLICATION SERVER TRANSACTION SERVICE IN V7 ADMIN CONSOLE

Fixes are available

7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for AIX
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for HP-UX
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for IBM i
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for Linux
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for Solaris
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for Windows
7.0.0.13: Java SDK 1.6 SR8FP1 Cumulative Fix for WebSphere Application Server
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for AIX
7.0.0.15: Java SDK 1.6 SR9 Cumulative Fix for WebSphere Application Server
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for HP-UX
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for IBM i
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Linux
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Solaris
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Windows
7.0.0.17: WebSphere Application Server V7.0 Fix Pack 17
7.0.0.17: Java SDK 1.6 SR9 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.19: WebSphere Application Server V7.0 Fix Pack 19
7.0.0.21: WebSphere Application Server V7.0 Fix Pack 21
7.0.0.23: WebSphere Application Server V7.0 Fix Pack 23
7.0.0.25: WebSphere Application Server V7.0 Fix Pack 25
7.0.0.27: WebSphere Application Server V7.0 Fix Pack 27
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.27: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
7.0.0.37: WebSphere Application Server V7.0 Fix Pack 37
7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39
7.0.0.41: WebSphere Application Server V7.0 Fix Pack 41
7.0.0.43: WebSphere Application Server V7.0 Fix Pack 43
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
7.0.0.19: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.21: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere
7.0.0.23: Java SDK 1.6 SR10 FP1 Cumulative Fix for WebSphere
7.0.0.25: Java SDK 1.6 SR11 Cumulative Fix for WebSphere Application Server
7.0.0.27: Java SDK 1.6 SR12 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server
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APAR status

  • Closed as program error.

Error description

  • When looking at Transaction Service for W510247 Application
    Server by
      Application servers > Server Template > template-name >
    Transaction Service
    in Admin Console of WebSphere Application Server V7.0 for z/OS,
    c occurs,
    Servant Region JOBLOG shows AIOOBE occurred when
    the problem happened.
    .
    SRVE0068E: Uncaught exception created in one of the service
    methods of
    the servlet action in application isclite.
      Exception created : java.lang.ArrayIndexOutOfBoundsException:
    Array index out of range: 5
      at java.util.Vector.elementAt(Vector.java:341)
      at
    com.ibm.ws.console.servermanagement.transactionservice.Transacti
    onServiceV5Controller.setupDetailForm(TransactionServiceV5Contro
    ller.java:158)
      at
    com.ibm.ws.console.core.action.BaseDetailController.perform(Base
    DetailController.java:298)
      at
    org.apache.struts.tiles.TilesRequestProcessor.processTilesDefini
    tion(Unknown Source)
      at
    org.apache.struts.tiles.TilesRequestProcessor.processForwardConf
    ig(Unknown Source)
      at
    com.ibm.isclite.container.controller.InformationController.proce
    ssForwardConfig(InformationController.java:217)
      at org.apache.struts.action.RequestProcessor.process(Unknown
    Source)
       :
       :
    Appears that there is difference/conflict between V5.1 and V7.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server V7.0                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION: An ArrayIndexOutOfBoundsException was   *
    *                      thrown while accessing a V5             *
    *                      application server transaction          *
    *                      service template from a V7              *
    *                      administration console.                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Managing a V5 server from a V7 deployment manager is only
    possible on z/OS.
    
    An HTTP 500 Internal Error is generated when attempting to
    access a V5 Transaction Service template by invoking the
    following
    
    Application servers > Server Template > 'template-name' >
    Transaction Service
    
    in the Admininistration Console of WebSphere Application
    Server V7.0 for z/OS. The Servant Region JOBLOG shows the
    following exception was thrown when the problem occurred :
    .
    SRVE0068E: Uncaught exception created in one of the service
    methods of the servlet action in application isclite.
    Exception created : java.lang.ArrayIndexOutOfBoundsException:
    Array index out of range: 5
    at java.util.Vector.elementAt(Vector.java:341)
    at
    com.ibm.ws.console.servermanagement.transactionservice.Transacti
    onServiceV5Controller.setupDetailForm(TransactionServiceV5Contro
    ller.java:158)
    at
    com.ibm.ws.console.core.action.BaseDetailController.perform(Base
    DetailController.java:298)
    at
    org.apache.struts.tiles.TilesRequestProcessor.processTilesDefini
    tion(Unknown Source)
    at
    org.apache.struts.tiles.TilesRequestProcessor.processForwardConf
    ig(Unknown Source)
    at
    com.ibm.isclite.container.controller.InformationController.proce
    ssForwardConfig(InformationController.java:217)
    at
    org.apache.struts.action.RequestProcessor.process(UnknownSource)
    ..
    ..
    

Problem conclusion

  • Transaction Service template handling has been corrected to
    prevent the ArrayIndexOutOfBoundsException from being thrown.
    
    APAR PM17974 is currently targeted for inclusion in Service
    Level (Fix Pack) 7.0.0.13 of WebSphere Application Server V7.0.
    
    Please refer to URL:
    //www.ibm.com/support/docview.wss?rs=404&uid=swg27006970
    for Fix Pack availability.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM17974

  • Reported component name

    WEBSPHERE FOR Z

  • Reported component ID

    5655I3500

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-07-07

  • Closed date

    2010-07-30

  • Last modified date

    2010-11-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE FOR Z

  • Fixed component ID

    5655I3500

Applicable component levels

  • R700 PSY UK61146

       UP10/10/21 P F010

Fix is available

  • Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS7K4U","label":"WebSphere Application Server for z\/OS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
24 October 2021