PM11252: INCORRECT ERROR MESSAGE DISPLAYED WHEN SERVER RUNS AS NONROOT

Fixes are available

APAR status

Closed as program error.

Error description

This APAR will address to print more detailed error information
caused due to permission issues when starting WebSphere
AppServer as a non-root user, after installing WebSphere
Application Server 7.0 with umask value 077 which is by default
022. Currently,it fails to start with a NullPointer Exception.
There are no other diagonisitic error messages printed to give a
lead to find out it is a permission issue. This will facilitate
the users to easily figure out the issue.

Local fix

```
N/A
```

Problem summary

****************************************************************
* USERS AFFECTED:  All users of IBM WebSphere Application      *
*                  Server                                      *
****************************************************************
* PROBLEM DESCRIPTION: Unhelpful error message                 *
*                      (NullPointerException) when trying to   *
*                      start server when plugins directory     *
*                      is unreadable.                          *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
The application server process must have read access to the
WAS_HOME/plugins directory.  If it does not, the application
server cannot start.  The current bootstrap process does not
adequately explain why it cannot start the server and instead
prints a NullPointerException in the startServer.log file.

Problem conclusion

This APAR fixes this issue by providing a more clear error
message indicating that the reason that the server fails to
start is due to the current user having
insufficient read permissions to the WAS_HOME/plugins
directory.

The error message will look like this:
WSVR0617E: The plugins directory cannot be accessed

The fix for this APAR is currently targeted for inclusion in
fix pack 7.0.0.13.  Please refer to the Recommended Updates
page for delivery information:
http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980

Temporary fix

Comments

APAR Information

APAR number
PM11252
Reported component name
WEBSPHERE APP S
Reported component ID
5724J0800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-03-30
Closed date
2010-05-25
Last modified date
2010-05-25

APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name
WEBSPHERE APP S
Fixed component ID
5724J0800

Applicable component levels

R700 PSY
UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
25 October 2021

Tips

PM11252: INCORRECT ERROR MESSAGE DISPLAYED WHEN SERVER RUNS AS NONROOT

Fixes are available

Subscribe

APAR status

Closed as program error.

Error description

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

APAR number

Reported component name

Reported component ID

Reported release

Status

PE

HIPER

Special Attention

Submitted date

Closed date

Last modified date

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name

Fixed component ID

Applicable component levels

R700 PSY

Document Information

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