IBM Support

PI17147: FROM ADMINISTRATIVE CONSOLE UNABLE TO VIEW THE CERTIFICATES ON REMOTELY-MANAGED KEYSTORE

Fixes are available

8.5.5.3: WebSphere Application Server V8.5.5 Fix Pack 3
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
8.5.5.4: WebSphere Application Server V8.5.5 Fix Pack 4
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
7.0.0.37: WebSphere Application Server V7.0 Fix Pack 37
8.5.5.5: WebSphere Application Server V8.5.5 Fix Pack 5
8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7
7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39
8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
8.5.5.9: WebSphere Application Server V8.5.5 Fix Pack 9
7.0.0.41: WebSphere Application Server V7.0 Fix Pack 41
8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10
8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
7.0.0.43: WebSphere Application Server V7.0 Fix Pack 43
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14

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APAR status

  • Closed as program error.

Error description

  • From admin Console unable to view the certificates on
    remotely-managed keystore in a WebSphere Application Server,
    Network Deployment environment on separate machines. Node
    server can hold the configuration for a keystore, while the
    actual keystore resides on another system.
    
    From Admin console
    
    SSL certificate and key management > Key stores and
    certificates > click on remotely-managed keystore > click
    personal certificate or signer certificate it shows empty
    file exist on remote server.. but unable to view the content of
    remotely-managed keystore
    
    From traces you will see keystore information does not exist
    since files looking local to dmgr path.. instead of keystore on
    another system
    
    PersonalCerti >  keyFileExists Entry
    
    /usr/app/keystore/remotekeystore.kdb
    
    PersonalCerti 3   Exception getting keystore information
    Keystore file
    /usr/app/keystore/remotekeystore.kdb does not exist.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server that are using remotely managed      *
    *                  keystores.                                  *
    ****************************************************************
    * PROBLEM DESCRIPTION: Remotely managed keystores can not be   *
    *                      accessed.                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Keystore files that are configured as remote keystores can not
    be viewed nor can any action be performed on it.
    

Problem conclusion

  • Stop checking the local file system for existance of the
    remote keystore if the keystore is configured as a remote
    keystore.
    
    The fix for this APAR is currently targeted for inclusion in
    fix pack 7.0.0.35, 8.0.0.10, 8.5.5.3.  Please refer to the
    Recommended Updates
    page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI17147

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-05-01

  • Closed date

    2014-06-09

  • Last modified date

    2014-07-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R700 PSY

       UP

  • R800 PSY

       UP

  • R850 PSY

       UP



Document information

More support for: WebSphere Application Server
General

Software version: 7.0

Reference #: PI17147

Modified date: 21 July 2014