IBM Support

PI13635: STARTSERVER FAILED

Fixes are available

7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
8.5.5.3: WebSphere Application Server V8.5.5 Fix Pack 3
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
8.5.5.4: WebSphere Application Server V8.5.5 Fix Pack 4
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
7.0.0.37: WebSphere Application Server V7.0 Fix Pack 37
8.5.5.5: WebSphere Application Server V8.5.5 Fix Pack 5
8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7
7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39
8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
8.5.5.9: WebSphere Application Server V8.5.5 Fix Pack 9
7.0.0.41: WebSphere Application Server V7.0 Fix Pack 41
8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10
8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
7.0.0.43: WebSphere Application Server V7.0 Fix Pack 43
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14

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APAR status

  • Closed as program error.

Error description

  • Sometimes the Launcher process failed to start the server
    because of a deadlock, and the launcher process remains.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server versions 7.0, 8.0 and 8.5.           *
    ****************************************************************
    * PROBLEM DESCRIPTION: Websphere Application Server Launcher   *
    *                      process fail to start the server        *
    *                      process and hang with a deadlock.       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Application Server launcher main thread was stuck getting a
    class initilization lock from the finalizer thread who in turn
    blocked on a lock for WSLogger causing a deadlock situation.
    At the time of deadlock the finalizer thread is trying to
    register it with the WSLogger.
    

Problem conclusion

  • To prevent the deadlock, RasContextManager never uses the
    TraceComponent it is stuck waiting for so we have eliminated
    that line and thereby eliminated the need for the WsLogManager
    lock.
    
    The fix for this APAR is currently targeted for inclusion in
    fix packs 7.0.0.33, 8.0.0.9 and 8.5.5.3.  Please refer to the
    Recommended Updates page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI13635

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-12

  • Closed date

    2014-05-13

  • Last modified date

    2014-05-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61I PSY

       UP

  • R61P PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP

  • R61Z PSY

       UP

  • R700 PSY

       UP

  • R800 PSY

       UP



Document information

More support for: WebSphere Application Server
General

Software version: 8.0

Reference #: PI13635

Modified date: 13 May 2014